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February 2024 by Ruthanne G.
Friendly and great service! They were one to my dog and fast. He looked great and he was happy!
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December 2023 by Dee Moye
The staff here is so friendly and they’re so sweet to my dog every time I bring him in. I love the self-service baths for the price and the convenience! Courtney groomed my boy yesterday and he looks amazing for the holidays. If you need someone experienced in double-coated grooming, go see Courtney!
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December 2023 by Carmen D.
Excellent service when choosing products and groomers are caring and ensure they know what you are expecting. We bring 2 16-18lb dogs for grooming. I like their selection of collars, leashes, dog food and toys too.
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December 2023 by Dat Nguyen
Amazing customer service and experience! Took my daughter to buy her first pet fish and the people there were so very helpful and nice!
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November 2023 by Rachael Huckabay
This place is awesome. My dog eats a special dry food and this is the only place that carries it locally. The employees are always helpful and friendly.
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November 2023 by Chelsea Murfree
This is our local pet store. They are super friendly, and always have good products in stock, both specialized and standard. Our go to pet store!
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November 2023 by Carendra Hogues
My first experience was exceptional! Murphey was very helpful, kind and knowledgeable! She helped me find the best products for my pets. She made me feel comfortable, most places I go now, customer service is horrible. But she ROCKS!! Thank you Murphey ?
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October 2023 by 218thebrand LLC
Hope was a great store employee and helped me find treats to ease my dog on his first flight , she's also a fellow chicagoian lol . Thanks again Hope
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October 2023 by Nachi
I loved this store from the day it was open until today. Everyone there is usually very kind that even with the incident today I couldn’t give them 1 star for all the great things they have done for me. But it’s all changed today.Last Sunday I booked a 3.30 pm appointment for my dog bath and brush. Lindsay has always been a great groomer for us. Very accommodating. She said it will be about 2 hours. I got a call from them twice around 6.30. One voicemail said please come pick up Wiley asap we close at 6 but we are still here cleaning. I head over there. I even ask Lindsay why I got her voicemail at 6.30 and you close at 6? She didn’t make any notation… just a friendly sweet response like she always does. She told me to come back the next day to pay because the cashier is down.I came back two days later to pay. Kaydence was the cashier. She handed me a bill with $10 late fees. I asked what was it for? Thinking they maybe mistakenly charging me for late “payment” fees. She said because you came pick Wiley up late. I said no I got in the car as soon as I listened to the voicemail. I even showed her the call log and voicemail with time stamp of 6.30. She didn’t look at it. She said she “vouched” for Lindsay because she herself was calling me as well. I said I never get the call. Look at my phone! She again dismiss it and went to the back. When she comes back, she said “3 of us” Lindsay, manager, and herself stand by the late fee. And if I don’t pay for it they will not take Wiley back.I even asked Kaydence again “did Lindsay really said that? To not bring Wiley back?”. She then retracted and said no that was the manager that said it.I’m stunned. All of these over $10 fees. You are willing to lose a long time customer with this kind of manner? Obviously if I want to scam you I wouldn’t come back to pay the $48 grooming bill. I’m really sad because I liked this store. Wiley has been going there since he was a puppy. All I did was “vouching” for myself. I feel like I got kicked out of there like a piece of dirt.
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September 2023 by Gio Tovar
Good place for pets supplies. The grooming salon is very good and there is a self serving dog wash!
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September 2023 by Texas SweetTea
We just found this place. We love it because they don't upcharge on most things. People are friendly and great clean stores. Self-service bath and blow dry. There is plenty of variety on foods.The only con is their beds and crates are on the higher end, price wise. If they keep their prices lower, I guarantee ? they could beat out Petco & Petsmart with ease. They do have grooming, but I didn't see anyone working. Raw food to bakery items. Customer for life here.
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September 2023 by Tyger “WyteBoi” Anthony
My man Jason (a fellow artist I met) does a great job managing the store. His employees have a great respect for him and all seems to enjoy their jobs. They are VERY KNOWLEDGEABLE and very polite. Not to mention they are having a CRAZY HIGH PERCENTAGE OFF ALREADY REDUCED PRODUCTS!!! I'm talking 40, 50, 60+% off the currently reduced prices!!!!! My wife and I were besides ourselves. Thanks Jason (aka King).
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September 2023 by Julie H.
Kaydence and all the other staff are so helpful and kind advising me how to care for my sick kitten. She helped me load a 25 lb bag of litter into my care. Raven says Thanks Guys
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August 2023 by Stephanie Bell
I love this pet store because it's like Cheers for pets. It's my neighborhood and they know me, my cat, and the fact I'm a first time cat mom and am hypersensitive to Mr. Smitten Kittens every need .. real or imagined. Plus they don't call him FAT. he's just thick....
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August 2023 by Lucy S. Genevrier
Jason here was so kind and helpful! You can tell he absolutely loves animals and is very knowledgeable. More folks like Jason should work at spots like these. Thanks for letting Valkyrie come out and say hi, sir!
