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March 2024 by Penny Smith
A great escape for our fur baby! She totally loves it!
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March 2024 by C. Sturgis
Buddy had a great time and was well cared for.
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March 2024 by Sue Scheibly
I was really worried about leaving my two Dobermans who had never been boarded. In the past when I had boarded other dogs it was a disaster!! I’m very pleased to say that when I picked up my “girls”, they were just fine. The staff was very friendly, polite and professional. I expressed my concerns about leaving them, but after a tour of the facility and speaking with other who used PetSuites, I knew I had chosen the right facility. I chose a townhouse suite so I could view them online. Will definitely use and recommend PetSuites to all my fur babies friends.
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March 2024 by Yami
I wasn't very sure because it was the first time that my dog Rocky was away from us because he is my smallest and most beautiful baby. He is such a good dog that he doesn't even bark!! ?We went to leave him here at Petsuites for two nights and it was the best place where he could have spent his first two nights without his family.? Grateful for the attention towards my Rocky, I thought he would see him skinny; maybe sad without eating. But I found it the same way I left it. I was able to see Rocky on the cameras that weekend playing with other dogs and the truth is, on the one hand I missed him but on the other hand I was happy to see him socializing with other dogs.The staff was excellent, the girls who took care of me and my dog that weekend were very professional and attentive. The care area and the rooms are clean without bad smell. Everything very clean and disinfected.From now on that is my favorite place to leave Rocky and I want him to go to the day care there too.Thanks to all the staff for their good work and attention to the animals!!!Rocky's family appreciates his responsibility to animals. ?… ?!!! Thank you and continue this beautiful and amazing job like that everyday!!! ❤️?
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March 2024 by Ursela Charleston
Love the facility, the staffers and the whole process. Java loved it and will definitely use again!!!
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March 2024 by Arenith Jaimes
I love this place for my baby! Specially when I have to travel! I know she is safe, confortable and more importantly happy.
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March 2024 by Kathy Tisdale
Staff are kind and friendly to me and my dog. The updates are greatly appreciated
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March 2024 by Z
Service: There service at front desk is okCommunication : Poor communication when it comes to sending pics & requesting call backDayBoarding: POOR POOR POOR- If you love your dog a wee bit do not and i say DO NOT send your dog for overnight stays, specially extended stays to this or Spring/Klien locations. I have literally seen them pulling the dogs and almost choking them. My dog Rosco was at Cypress location for the month of december and since he is back, he is not the same dog. First, he doesn't bark anymore at all, he was sick AF when i got him back. I can tell that he was abused at Cypress PETSUITES location, because he Whines when he needs to go to Potty(A way of him telling that he needs to go outside). He doesn't do it anymore. he is scared all the time as if something will happen to him if he ask to go for potty.I called the location and left voice mails and text but no one responded. None the less after spending $1900 i got back a dog that is in worst shape and will take me months to boost his confidence due to the abuse these guys do at this location.SHAME ON YOU PETSUITES CYPRESS for treating animal like that.
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March 2024 by Diana Kennard
Bella tried to go back in the building when I picked her up. This is a dog that I have drag into others places. She is elderly but just laid around outside and enjoyed all the youngsters playing. Thanks Petsuites.
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January 2024 by Paola Ramos
My 14 year old Westie loves it here. From grooming to day stays.
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January 2024 by Pita Rodriguez
100% Recommended!! Our first time using this PetSuites for our baby Rocky, and we loved it. Everyone is so nice, that you know your pet will be in good hands. Definitely recommend and we will comeback soon!!
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January 2024 by Pam Cagle
Excellent service and my 6 Shihtzus love going there
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January 2024 by paul Comeaux
My dog was exhausted after her play day.Going back soon!
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December 2023 by Regina Spencer
First time staying here, my dogs were very well taken care of and happy. Lots of staff, very helpful. We will definitely be back!
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December 2023 by Isabel Henrichson
Highly recommend. They took amazing care of my three dogs and extremely please with the staff and the accommodations.
