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April 2023 by Vanessa A.
they had us waiting 1 hour . the guy on the phone said 15-20 mins and when I got there there was a line and every client was upset.
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March 2023 by Ruben Rojas
They have an indian guy I feel was
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February 2023 by German Lopez
Pizza's OK. So slow service. Inadequate service. Only order Delivery if u don't mind waiting 1 hr+ and then some.
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March 2022 by Lou C.
Every once awhile, I have a cheat day for my low carb diet. Just so happened, Chinatown Pizza Hut was in sight. From the outside, the restaurant was closed. Open sign was off and storefront was so dark. It was like they are hiding from walk in traffic. I know they got delivery because that side of restaurant was lit up. Walked in and saying hello and... the wall was bare. Where are your menus? I don't remember if they ever had menu board on the wall. The man asked, "is this pick up or takeout?" Ah ok. I'm just hungry. Give me some pizza. I asked about prices. He said sales are online orders only. Medium $15-ish and large $17-ish. Can't remember the cents from the man. It comes with one topping plus cheese. Since there was no menu, I tried to duplicate my last order at the Westheimer Pizza Hut. So, I ordered half pepperoni and half mushroom. Wait time was 12 minutes and I came back after 10 minutes. Pizza was already ready. The a male employee took it out of the warmer and handed to me. I asked for pepper and cheese packets. Since they don't have them, the man handed me a jar of crushed pepper and said, "we normally charge a dollar but you can have it free." Ah thanks a lot. It really struck me as the box was so light. When I got home, the pizza was not as spectacular as my other pizza. They cost the same but this one was so skimpy. The whole pizza was lukewarm. Considered the distance from the other restaurant, this pizza should be piping hot. Mushrooms were dry and barely any cheese. Ah, he didn't ask me about the dough. I couldn't believe it says hand tossed. This pizza was paper thin. "I'm so sorry," said to my tummy. I'll do better next time.
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October 2021 by Jenny L.
Very bad customer service. Ordered a delivery and the person delivering the food was very rude. Bad attitude when asking where the address was at when he can't find the suite number of a building. I never gotten so frustrated to write a bad review before. And he wouldn't leave without a tip. Honestly, didn't deserve it at all.
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February 2021 by Ashley W.
Horrible customer services. I would stay away. Went during the winter storm and everyone was so rude for no reason. I'm spending my money here! I hope you close very soon. This is the time to be kind and rude to people trying to get food during the horrible time. You never know what people are going through and in the area you're located I would not be so rude to customers coming through the door. P.S. The pizza was sh*t.
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January 2020 by Rod Keels
When I worked for Target in the 1990s, Food Avenue was their in-store cafe. I'm sorry to see they were phased out and replaced by Pizza Express and Starbucks.
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July 2019 by S D
It was horrible. They processed the order as completed on the app and when I arrived I waited 30 min. Then they gave me the wrong pizza.
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January 2019 by Caryn Horst
One large pizza is good for 2 persons. The pizza was so good and flavorful.
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November 2018 by Shannon Dee
It was horrible. They processed the order as completed on the app and when I arrived I waited 30 min.