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February 2024 by McShirl Whitt
I didn't get what I ordered, this was supposed to be a meat lovers pizza but instead it barely had pepperoni on it, sorry my grandchildren ate half the pizza because they love pizza and they were hungry but I'm livid that they didn't get it right plus I gave them a tip, it's like you're forced to give a tip for take out, WOW and this what I get, bad service, would not recommend this Pizza Hut at 5627 Aldine Bender Rd, Houston TX 77032
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February 2024 by Korey_willis _boi
Js all around bad places to eat
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September 2023 by Terri White
Don't order online they take money out my account and then say never got the order..
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August 2023 by Ken Jones
The worst experience ever! Walked up to the door and pull it and it was locked and the manager her self came out cussing me with an attitude and canceled my order! Very rude staff! Close this store corporate
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August 2023 by Earlisa Bracey-Fears
Pizza not cooked properly,half dine crust we got sick
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August 2023 by Kenneth Smith
Order was missing the 20oz Pepsi and Ranch dip.Driver said, "I don't know. sorry no ranch, no Pepsi". And gave me an orange Crush. Drove away.Called the store,"Hello, pizza hut, you gonna have to hold, go on hold for while"....?.
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July 2023 by Freddy Samuel
Pizza ordered 7 pm. Now 8.55 pm. Still not delivered ?
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July 2023 by Claudia O.
This Location always delivers when I go in to order! They have great customer service and great looking pizzas. They taste amazing too!!!
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June 2023 by Hayah padela
We came in and there were cockroaches in the kitchen area that the employees were trying to kill. It doesn’t look like this place has proper hygiene. As we started to order we asked about the deals and the employee at the register started behaving really rudely and raised her voice and asked us to leave for no apparent reason. We came in 30 mins before closing time so I’m guessing she just didn’t want us to order so that she could go home. This was the worse experience I’ve ever had at any food place. I wouldn’t recommend anyone coming here.
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June 2023 by Martiza Garza
This is so disgusting we ordered a delivery and in one of the pizzas there was a roach. Never again ordering from this place again. I’ve tried calling and no one answers.
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June 2023 by Paula Lewis
The was one of the most horrible service, We placed an order AND some of the items were missing and the preparation of the food was so misleading from pictures on online. Called the store and the couldn't get an answer...Had to call like 5 times finally the guy on the phone was very unprofessional and wasn't able to make a decision to resolve my issue. I have to wait 24 hrs for management.PLEASE GET SOME TRAINING AND STAFF MEMBERS
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June 2023 by Dondie Franklin
This pizza hut was the worst experience I ever had at a Pizza Hut. My work team and I brought 20 students to Houston for an end-of-year trip and we order 13 pizzas. The pizzas were supposed to be delivered to the hotel. I placed the order and after 1hr 15 mins I called them back and I was told they don't have any delivery drivers and they had to dispatch someone from Doordash to get the order. After another hour I called back, and they said no one came so I'll have to get them and they cannot reimburse me for the delivery fee and tip because the order was complete. I had to take a Uber over to the restaurant to get all the pizza and bring them back so my students could eat. It was very unprofessional and they had a big attitude. No apologies or anything! Will never come back to this location and I wouldn't recommend it to you or my worst enemy.
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June 2023 by Felicia Provost
Worst Pizza Hut ever they never get your order right or they give it to you sloppy we got the cheesesteak melt HORRIBLE all it has was white onions and I swear to you maybe three pieces of mystery meat it’s a shame too quality and quantity of food has gone down
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June 2023 by Felicia P.
Worst Pizza Hut ever they never get your order right or they give it to you sloppy we got the cheesesteak melt HORRIBLE all it has was white onions and I swear to you maybe three pieces of mystery meat it's a shame too quality and quantity of food has gone down
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May 2023 by Viktor Moody
I called the day before I placed an order for the fifth-grade males I volunteered to have lunch with once a month. They opened at 10 am and had all five pizzas ready at 10:15 am so I could be prepared for lunch with my guys. I really appreciate going out of your way to make this day special.