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March 2024 by Rayshell Jackson
Great place to workout. Clean facility and not too busy the times I go. Employees are super friendly
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March 2024 by Andres Jovel
Small but nice gym. Everything I need for a good workout, though is not the most secure location but overall I truly recommend.
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February 2024 by Paula Wiley
Lots of space n equipment
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February 2024 by Daniel Gutierrez
This location is trash. Racism certainly exist, especially if you are hispanic and come with a fine latina. Those men sure do feel insecure based on the body language. And don't get me started with the ridiculous cancelation fee and policy that doesn't allow you to cancel your membership by calling. You literally have to go directly to this website and fill out paper work. We are not in 1999 anymore. I would not recommend this place at all, straight up haters in here!
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February 2024 by Sal guaraggi
Great place
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December 2023 by Fre G
The only time the staff cares to talk to you is when you got membership card payment issues; and then they hit you with a $15 late charge fee so they basically charged me an extra month and a half for me being 3 days late on my payment… suffice to say once my membership ends I will not be coming back for a while…
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December 2023 by Peter Tran
Beware!!! Theft problems at Planet FitnessOn 12/12/2023, I went to work out at Planet Fitness on Highway 6 & Bellaire. My wallet was stolen from a locked locker. This also happened to 4 other gentleman. I reported the incident to the staff and manager. Then, I went to the sheriff office to make a police report.Today 12/13/2023, I went back to talk to the same manager and asked what will be done to make sure that this sort of thing will not happen again. His answer was basically, NOTHING. What worse, he does not seem to care. Yesterday when during the time period that this happened, he was entertaing a visitor instead of paying attention to who's entering his facility. I've also noticied, for sometime now, that staff in the front doesn't really pay attention either. Thus, anybody can walk in and do as they please. And unfortunately, somebody became crime victims for their carelessness.
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December 2023 by S P
too many people want to small talk while in the gym , ncluding staff in mornings. I understand some people take 5 minutes and longer in between sets watching CNN or FOX and can a have a long winded babel but some of us do hypertrophy. The 5 stars are for the cleanliness and the availability. Maintenance does a good job.
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December 2023 by Ikechi Ukazu
Great location. David is always awesome with the service of us clients. Cool dude. Gabe does a job as an assistant manager setting the tone for the club. Keep it up guys. Not all PF staffs have what you have
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October 2023 by Lanette
I no longer live in Houston and I’ve been trying to cancel my membership I’ve called customer service, sent an email and still getting the run around. I called today and was told no manager will be in until NEXT WEEK. What business doesn’t have a manager or assistant manager on site for a week? I wanted to at least try to work something out to possibly keep the membership but not anymore! This is a very nice and clean facility I can say that. I just don’t like how they operate communication wise.
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October 2023 by P Fall
I have the black card and travel all over with it . I can say this is one of the best Planet Fitness I have been so far. It’s super well maintained and the staff is very nice . I love coming here .
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August 2023 by yousuf khan
Love the machines they have , never have to wait for a machine to be free. Massage chairs and hydro massage amazing. Peaceful workouts every time. Good customer service especially Jason at the front desk always very helpful .
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July 2023 by Kristen Kirk
I love coming to this location. Front desk employee Christian goes out of his way to make everyone feel welcome. The gym and black card spa are always clean on his shift.
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July 2023 by Deon Asberry
I had the same experience with the guy at the front desk. Not paying attention when I need the hydro massage. Constantly on his phone. I will be attending another planet fitness with this attitude of his: I no longer feel welcome there. If he doesn’t like his job, he needs to find another one.
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July 2023 by Itgirl_ Kriss
Front desk guy at this location at 9pm was very unprofessional and rude! He was on his phone the entire time, and never acknowledged we were even there.We tried to ask a question regarding the spa. We said excuse me sir, his response was "yeah"? Never looked up nor did he even try to assist. This is so disappointing when those who ate trying to stay motivated come across employees that have no interest in helping or doing their job. 07/05/2023
