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March 2024 by Justin mcandrews
I enjoyed living here. The front office staff are awesome!!!! I had two maintenance request and both were solved easily and quick by maintenance. It was a seamless experience moving in and moving out.The only cons to living here are the parking lot is tight and fills up easily. The other thing is you are living off of westheimer road so be prepared to hear police/ambulance sirens.Outside of that, this place was fantastic to live at. I miss my apartment already.
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February 2024 by Jailyn Amairany
We decided to call this our home mainly because of the good reviews. Since we went in, everyone was super nice. Kenia's customer service is amazing. She is very good at keeping up with us, always returning our phone calls when she says she is and answered all of our questions. She mentioned this place was good because of the maintenance guys and I could not agree more. Things get done the day of most of the time. Alex is the best!! This was definitely THE perfect choice. We have only been here for 4 months, but we are ready to renew right now!
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January 2024 by Wil Oliveros
Luis and his team are great, the location of the apartments is fantastically close to everything.
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November 2023 by Mirza Mohammad Maqbule Elahi
Excellent management and maintenance is top notch
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November 2023 by Arun Ramanathan
This is a great place to live. I want to give a shout out to Johnny Quintanilla, he's the assistant property manager here. If you ever need help with anything here, he's your guy. Super responsive, friendly, kind, and just the right person to take care of your apartment needs.
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November 2023 by Gidi Realtor
I must say Kenia gave exceptional attention, care and customer service during the entire process of apartment search, approval process and Louise topped it off with the follow-up.I now understand why people genuinely love this place. The management is top notch, the culture is clearly people centric and the environment is a joy to live in. I have high hopes for the future.
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November 2023 by Juan Aldaco
I moved here 4 months ago. I love it. I have never lived in an apartment where the maintenance team responds so quickly. Also in the office, I don't mind going to ask anything. The girl in front always greets everyone with a big smile. I'm very happy.
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October 2023 by Yun Chien Chen
Follow upThe huge mirror in our restroom just fallen down and broke (see the pics)Again no apologize or explanations from the leasing office they act like there’s no danger and just told us the third party going to replace the mirror.Think of it guys.(Again the maintenance was fast to come and clean it up)———————————————————————You will be charged $23 a month for Trash Service - door to door pickup, but you don’t always get your trash picked up even if you follow the trash policy.When you complain this problem to the office their higher level manager ( not Will, not Louis ?)will make it sounds like it’s all your fault and not being helpful at allAnd you HAVE TO pay the fee even when you are not getting the right services cause it’s HOW IT WORKS ???As a resident now living at this apartment I’ll say the management sucks, RUN.But the maintenance team is excellent and friendly
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October 2023 by 12TribeTone
Went in to get a tour and felt very much welcomed and the lady (forgot her name, black younger lady) was knowledgeable and accommodating to our needs.
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September 2023 by sayuco Fwtc
Kenia and Johny were very nice, friendly and helpful. Answered every question I had with so much kindness. They where very helful and communicative during application process. I've lived in many places and I've never met office staff so kind, helpful and professional as them. The apartment complex looks very clean and well kept.
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August 2023 by Lah Lah
Kenya has some of the best customer service I have ever experienced when searching for it dealing with an apartment complex. She has great communication and did her best to get me a great deal on my unit. Her service was so good that I chose this complex over another place that I had already applied and got accepted by. She even accommodated my early move in requests to make the ease of moving easier for me as I will be moving mostly on my own
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July 2023 by Brandon R Fernández Sanchéz
The best I could find the other apartments are disgusting
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July 2023 by Mohammad Mahjoub
The staff is friendly, and the location couldn't be better. Whenever I've had an issue, they've responded swiftly and resolved it within a day or two. The convenience and efficiency they provide are exceptional. I highly recommend this apartment complex for its excellent service and prime location.
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July 2023 by Kiyana Newson
So far this experience has been frustrating and difficult I am uncomfortable all day and night in this apartment due to the maintenance issues and the pest control issues. I’ve only been here 2 weeks and haven’t had a single night of restThing crawling on my walls floors shower walls and even in my dogs food has been very stressful. I don’t know what worse to do. All my hard work of planning and budgeting probably to loveInto what I believed was a clean and safe environment has gone down the drain. Wet floors old appliances and Bugs are not I spend almost $1500 a month for only to be told we can try to fix it or move into a 3rd floor unit with carpet but still can’t guarantee your peace of mind. I feel a lawyer will be needed soon.
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June 2023 by Ginny shin
My husband and I are moving from out of state. It was hard for us to visit the property on site. Louis, the property manager was very accommodating and readily helped us with all the questions and even virtually toured the apartment for us! I will update the review when I move in, but so far, the process has been super smooth thanks to Louis!
