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February 2024 by Christopher Ahn
I went in to get some prints for my resume, only because I don’t have a printer of my own.They charge 99 cents for a print, then 89 cents for every page extra. But when they had printing issues after the printer only gave me 1 page, I asked for photo copies, which they said would be charged at 25 cents a sheet.The copies came out crooked and they wouldn’t let me have my resume without the copies. So I had to pay for a resume and a couple of crooked copies.Poor handling of of customer service and poor quality photo copying. Strongly ill-advised for use of printing/copying services.
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January 2024 by Felecia Carothers
20 minutes to drop off a letter to be mailed terrible customer service I will drive downtown to the post office before I go to the postal copy center again. I asked for white out, and she said I had to purchase some. Then she gave me a white out pen to use that was priced $5 and did not work??yall all 2024 NEVER AGAIN!
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December 2023 by Janitza Calderon
I called them because they charged me more than what it says on my receipt, and the lady told me that they are charging extra fees for credit cards. They never said that during the transaction. The woman claims that this information was there next to the computer.That's not even the problem, it's just the missed communication and disrespect from the lady on the phone. She spoke to me with a lot of attitude and she was very rude, she barely let me speak.Horrible customer service.
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October 2023 by Danni S.
This place grossly over charges for shipping supplies and shipping fees. I made the mistake of coming here trying to ship something without a label one time prior and they tried to charge me $13 more than if I printed the label at home myself. I just stopped by today to try to get a plastic envelope without bubble wrap and it was over $6. Drop your packages that are prepaid and have a label on them already here, that's it.
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September 2023 by Harun Guzel
Such irresponsible employees, they lost my very important mail and have no attention to find it, many times called them explained my claim again and again, left my number for return, no one returned back. Visited them several times and every time I had to explain what happened from the beginning, left my number for return, no return back….just don’t use here, only 2 employees working but unfortunately have no customer care understanding.Reply to owner response: Yes, delivered after 25 days, but in between you did not take any responsibility, that mail supposed to get delivered in 3-5 days, and was too important. Anyway, I am still behind my words, your employees are not picking the phone to call back your customers when they have a problem.
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August 2023 by Elham TaherZadeh
Very rude. Cheap behavior. Not going to bring business to them anymore.While I was taking photo of my receipt, my little doughter was touching their paper clips. Then the cashier in front everybody raised her voice and said: "Mam, you have a good day."When I asked what's the matter, she said here is not a play ground.she couldn't hold herself for even a minute so I can take a photo of the receipt
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August 2023 by Audi Qu
Update :Two money orders were never delivered. First time a year ago when asked for a tracking the guy working there told me that the scanner is not working and that I need to come back later !! Totally forgot about it and three months later discovered that the money order was never delivered !! I assumed the package got lost !!! but then three weeks ago I mailed another money order and was surprised when I contacted the receiver that they have received my envelope but the money order is missing !! Something is just not right here . Both money orders were cashed and I am taking legal action to figure out what is happening here !!
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June 2023 by Wendy Berthiaume
Great guest service - Always very friendly and helpful :) My go to for all of my shipping needs!
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May 2023 by Guillermo Diaz
I literally put the address to where it needed to go to and got it certified and ya'll sent it to my house. "Great job suuuuuch a great job", I swear I'm no sending my mail through this place ever again.
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April 2023 by Axel N
Those foreigner Overcharge you for everything including copies, package,mail services and every single item in that store,plus there's is a Spanish lady that should take a bath and at least wear clean clothes.shrs smell and looks filthy.
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April 2023 by Kim H.
Had the pleasure of meeting the owner and we had a great conversation. He was friendly and very helpful. This is not a chain store, please support your local small businesses!
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April 2023 by Jennie H.
I needed to over night my daughter's hand bag. And I was surprised by the cost. The owner was extremely thoughtful and give me the box for free and offered me a drink from their cooler. Our small business are struggling with the current economic conditions. Please stop in and support them . They will do there best for you!
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February 2023 by Molly V
Interestingly enough, the times I have dropped off FedEx packages at this location (at least 15 times) , when the male employee is there, the receipt scanner is “not working”. When the female employee is there, the scanner is working. Very unreliable service - will not be going back there.
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January 2023 by Khaled Attia
Love this place, always help me out when I need to return packages. Super easy and quick to deal with. many times they will tape it up and take care of it even if I bring in an open box. I have had no issues with this place! starting to use them for my PO box as well
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January 2023 by Jason Stewart
I had something shipped Friday. I have called several times between Saturday and Monday to get the tracking number and no answer!! Business etiquette is truly lacking!
