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March 2024 by Jaimie Best
The name of the restaurant really embodies the action of the staff… after my best friend dying here I could honestly say that I would never spend my money in this establishment… Not only were they racially profiled the manager was rude, and after realizing he made a mistake, refused to apologize because he didn’t think they deserved an apology… If I could give negative stars, I would. -2 stars out of 10… would NOT recommend
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March 2024 by Doris Bermudez
Honestly the overall experience was going well. My friend and I very much enjoyed our drinks. My food was good. The experience took a turn when after about almost 2hrs of being there the manager approached our table to inform us that outside food is not allowed. At which time we looked at him in confusion because nothing on our table other than ourselves and our bags was from outside. I happened to look around because we must’ve been getting punk’d. At which time I happen to see all the waitresses in a group looking right at us. We inform him that we did not bring anything from outside and that everything he sees on our table came from the establishment. I proceed to ask him who told him we had outside food and he says that he can’t say but that it’s not that serious and no need for us to get upset and he leaves. We requested his presence at our table again and when he eventually appeared we attempted to speak with him in reference to his approach and how an apology was warranted given that he found out it wasn’t us but rather the table next to us. He went around in circles with how he didn’t see the point and there was no reason for us to get upset. He was extremely dismissive, curt, and even when he did apologize it was more so done in hopes that we would be quiet. As for the waitresses, they are unprofessional and the moment they realized he stopped at the wrong table they should’ve stopped him. Instead of standing to watch and laugh. They all need to be retrained on how to interact with customers and how to behave professional. The manager needs to take a conflict resolution class as well.
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March 2024 by Cara E
Service and respect means so much when it comes to patronizing any establishment. My friend and I were completely disrespected today at Pour Behavior. We ordered drinks and food, and was having a relatively good time until the manager came to our table and accused us of bringing outside food into the establishment. We sat there for almost 2 hours drinking and eating everything FROM THERE!!!!! The table next to us was the table in question that actually brought in outside food. The “manager” came to us telling us it was a health code violation to bring in outside food while we sat there dumbfounded and confused….. meanwhile the wait staff that gave him the wrong info were behind us by the bar looking and giggling instead of correcting him and directing him to the correct table. The gag is the table that brought in the outside food skedaddle like thieves in the night while the “manager” was talking to us. He didn’t read the room or notice in that moment that he was addressing the completely wrong table. He did not apologize for the mix up right away and basically tried to play it off by saying it was “no big deal.” The waitress that gave him the wrong info then comes up to our table and apologizes (even though she saw the whole exchange and did not stop it because she was too scared to let the table next to us know she told the manager on them) by telling us she gave the wrong table number. We asked for the manager to come to come back to our table so that we could talk to him directly again because we were so offended by his accusatory stance and dismissive attitude. He then comes back to our table and once again is extremely dismissive. He’s like “someone gave me the wrong table, there’s nothing I can do about it — it’s not that big of deal” —— completely unprofessional!!!! We were so appalled by how he pretty much doubled down on his stance. We asked him if he understood how this looked and how this could be taken the wrong way, he just once again doubled down on his stance and said “look I apologize but I can’t help I was given the wrong info.” If this is representation of “leadership” at Pour Behavior then you all need to go back to the drawing board and get some customer service and sensitivity training!!!!
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March 2024 by Nylisha Gilbert
The steak and lobster with the two sides, 10/10! The staff were friendly and the outdoor seating was set up nicely.
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March 2024 by Nik Too Trill
So I visited yesterday for my best friend's birthday dinner. We had a party of 15. The service, food and drinks were excellent. The atmosphere was off the charts. The staff were very helpful and nice. They have regular and VIP Valet parking which is was affordable. I will definitely be returning to this establishment.
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March 2024 by Jess Gutierrez
Since when is tip MANDATORY??? server came back with receipt and said “don’t worry about the tip it’s included on there 20%.” Since when is it okay for them to choose how much tip we give? Crazy as hell!!! People in the front said they do that on Saturdays and Sundays!
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March 2024 by B Moreno
Music was horrible (Saturday) customer service was
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March 2024 by T C
Terrible. Came in for UFC299 they had a terrible DJ blaring old music which no one in the crowd cared about, people were here to watch the fights. Finally sound for the main event. Terrible should have went to another bar to watch ? funny enough, as soon as the fight was over 90% of everyone in the bar left. Def don’t know how to read the room. Do better Pour Behavior
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March 2024 by Ana Rueda
We had an event there and Kayce the manager and the whole staff were super helpful . Great place for a casual date or for a big event .
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March 2024 by Sean Carter
This was an impromptu decision as I drove through midtown Houston, the name did help.It had free valet parking, and when I walked inside I was impressed with the place. Really nice cool vibe but not pretentious.I had a Guinness, Moscow mule, and chips and queso.The Guinness should have been a pint, not a glass. The mule was excellent and the chips & queso were worth the money.
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February 2024 by Shequaia Davis
This place was rocking. It's a nice place to pop into to get a good bite to eat and delicious drinks ?. Our server was awesome. The music was nice. I will go back to enjoy the pizza ? ?
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February 2024 by Antonio Benitez
Alot of their high rated reviews are paid for or employees, I went here first time was welcomed in, valet made me get a lockout service for my car when leaving due to their lack of knowledge on sport cars. Cost $200 for the time and distance of lockoutSecond time going for my fiances friends brunch I was denied for my neck tattoo which I had for over 5 years, and they let me in the first time no issues, they choose when to enforce, and also very rude about it since I already paid for valet again and they took 3 days to refund me... 0/10 would not recommend thing place.
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February 2024 by Josh Harris
I’m so disappointed in my experience. I ordered the Original burger (pretty basic). I get all the way home and open my plate to see that they’ve gave me the OH Behave burger (boatload of mushrooms and other toppings). I return back to let them know and ask for what I Originally ordered only to have to wait 40 more minutes and they just took the now extremely cold tater tots from the original plate and poured them with the new plate. (I could see the ketchup from on some tots). Just completely inconsiderate and lazy!
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February 2024 by Clarence harris
This was my 2nd time coming here and it was awesome. I enjoyed the steak and lobster special they have for Wednesday nights. The basketball game was on and the service was fantastic plus I learned it doubles as a night club/ venue. Great photo opportunities if you look around as
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February 2024 by Bailey Mosher
I had a great time here with the amazing staff. Our Waitress, Kaitlin, was perfectly attentive and was with us as soon as we walked in the door. She recommended the Nachos as an appetizer, and she did not disappoint. We didn't even realize how much time we spent there! I would recommend (especially when they their weekday deals)!
