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March 2024 by Isaac G.
Although the prices are good and shipping is fair and the customer service is decent. checkout system is terrible and will cause a lot of issues. Good veterans discounts.
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March 2024 by Paul Hunte
This is probably the first 5-star review I have ever given. These guys have great prices but more importantly, they go above and beyond any business I have ever dealt with. I had a small problem with online ordering and left a comment about it on the site. The very next morning a great gentleman (I believe his name is Dave) called me up to ask about what happened. He apologized sincerely and waived the shipping charges as a gesture of goodwill. At that point, they had a customer for life and I told him as much. Sadly I have never experienced that level of customer service. I hope other companies take note. Support small businesses! Support Texas business! Shop Primary arms!
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March 2024 by Richard Shiver
More helpful than I expected and helped with an order. I will be back, thanks.
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March 2024 by Stuart Diggs
Really like primary arms until this last transaction. When you’re on the website and you’re looking at guns, and go to check out it says in-store pick up two days that is not right they do not ship it from their warehouse to the store for up to five days. This is Cosme so many problems with my FFL. My FFL is going on vacation and we all know FedEx delivers twice and then they ship it back. If you want your gun, any faster than 7 to 10 days do not order from them
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March 2024 by Jesse Hernandez
Fast and easy pick up never knew PA was so close to home.
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March 2024 by C J
Nice building, great protection, friendly ppl
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February 2024 by Doral McCart
I haven't been there but I purchased a lot of stuff from them and have never been disappointed. They are one of the fastest delivery companies out there. But I will say midway usa is working very hard to to be as fast.
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February 2024 by Ray P.
Great service, lots of products and options and very good pricing. I look forward to using them again.
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February 2024 by Ramsey Nassar
Great customer service!
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February 2024 by MrJlpzjr
PA Arms is great but fed ex stinks. Over 1 week to receive a package, within the same city.
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February 2024 by Mike Hurta
Love the place. I just wish they had a store front.
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February 2024 by Tilted Creation
Ordered from them multiple times. I live close enough that I normally pick my items up at the store. Staff are all friendly and pretty quick. Even when I ordered the wrong item I was able to take it back the next day and return it with no issue. The prices are normally pretty good and they constantly have sales.
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December 2023 by Stephen A.
Beware! This place does not show much on the showroom floor. You order it and you can pick it up that day or have it delivered. Their selection is undeniable gun porn. I hate to say if you love guns and ammo you owe it to yourself to watch their sales. If I wasn't such a gun hating Joe Biden loving liberal I might visit these guys daily. Ok, maybe I have visited them a few days in a row and waited in line to pick up a bunch of sale items that were SWEET! Yeah, BEWARE Primary Arms can be addictive!!!
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December 2023 by Mike R.
Great prices. Great quality. Fast shipping. The only drawback is picking up anything in store is excruciatingly slow. My last order for pick up included firearms where I had to do the paperwork, but that normally takes 15 minutes at my local gun dealer. Two hours later, I was finally out of their store. I saved quite a bit of money, picking up versus shipping and paying transfer fees, but two hours is stupid long.
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December 2023 by J.R. Cohen
Excellent service. Great selection. Awesome team that are very helpful.
