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January 2024 by Sarah Casey
PAC is the best auto shop! Not only do they provide quality auto repair, but they are amazing people as well. They've serviced all my household vehicles for years without issue. They are knowledgeable, trust worthy, and caring. 5/5 I recommend them to everyone.
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January 2024 by Theo Vora
What an incredible gem in Houston! Family business since 1983. The owner Karolena is an excellent communicator, facilitating an exact service time that works for your schedule and providing you with timely updates on the delivery of parts that they order for your vehicle. I purchased their Smart Service and have zero regrets. My vehicle is without a doubt serviced by the best garage in Houston.
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January 2024 by Chu Tao
If you are looking for a auto repair shop in this area. Try this one first.Karolena and her team over there will take good care of your car.
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October 2023 by AJ Saenz
Great care care and friendly faces! I absolutely love the family small business here. They have a passion when it comes to caring for your vehicle!
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September 2023 by Jay Moon
I was going to use them but their receptionist, who claimed to also be the owner, is incredibly rude and answered the phone like it was an issue to answer and that it bothered her to have to do so. She was incredibly short and refused to take me off of speaker so that I could hear her better and just kept answering my questions with questions instead of answering. I’ll pass and give my business to someone who is appreciative of it or at the very least shows professionalism and is polite and respectful.
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September 2023 by Michele Whitt
For more than 30 years, we have had our vehicles serviced with Professional Auto Care. Their expertise, professionalism & ethics are the epitome of excellence.
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August 2023 by Rick Hiller
Karolena and the PAC Master Tech's service and customer relation handling is top notch and quite comforting. I am a fairly new customer and I had been spoiled by my 25 plus years dealing with excellence at Freedom Automotive with John and Jim Miller until they retired. PAC know what they are doing. They are upfront with the costs and they perform services and provide constant feedback with the intent of having you as a long term cusstomer.Services: Transmission
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July 2023 by Michaelene Craddock
Absolutely the best. Have been going there for many years even after moving to Richmond. Only place I totally trust.
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July 2023 by Virginia Reynolds
She and her team are awesome. They will tell you what to do with your car and fix it. Karo. You guys Rock. Doing what you told me to do. Will see you guys soon.
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July 2023 by Johannes K.
Before I moved out of the area, this was my go to repair place for several of my vehicles. They were courteous, reliable, and priced fairly. They also did not AND would not sell you on unneeded repairs.
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May 2023 by Robert Perez
I never asked for an inspection right away, but no worries; I was able to get my car inspected by a better business a couple of miles away within a matter of minutes. Didn't receive the attitude that Professional Auto Care gave me.
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May 2023 by john pariona
I am with them since I got my first car in this countryHighly recommendThank you Everardo, Karolena and MiguelServices: General repairs & maintenance
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April 2023 by Brittainy Alexander
I ABSOLUTELY LOVE this place. Had my 1st visit on yesterday and I am so happy I found this place. Karolena is AMAZING! Staff is very professional. Very detailed and breaks down the work needed to where you can thoroughly understand. I recommend this place to any and everyone! I will be back to get more maintenance done.Services: General repairs & maintenance
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April 2023 by Isabelle Staggs
I had pre-purchase inspection and it was the right thing to do. Carolyna is a doll. I am very happy I spent the $285 and saved $10,000 by not buying a bad car.
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March 2023 by Donavin Reeves
Karolena and her team were nothing short of great! When I went in for a strange grinding sound, she informed me that is was, not only my breaks, but was very detailed on how and why it got the was it was. Was super friendly and not afraid to answer any questions.Service: Brakes
