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June 2022 by huey bummy
how did these get so many locations with so few customers? There's a reason the parking lot is empty. Go somewhere else, this place doesn't have a clue. Why bank somewhere small with no one else? Too slow
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September 2019 by Yvette S.
The business that I work for gets their money from here. When we looked at the money afterwards we noticed vandalism on the currency. It should be the banks responsibility to NOT distribute hate speech and government property that's been vandalized.
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June 2019 by Jo D.
DO NOT BANK WITH PROSPERITY. They have been nothing but the absolute WORST. They have extremely deceptive business behavior. Trust me or see for yourself. They lie and can not communicate for their life. And this is all of their banks! Not just one location. Even their customer service is not on the same page! And then they blame each other for their lies and miscommunication...just crazy. I would rate 0 stars if possible. 0/10 reliability -3/10 customer service.
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November 2018 by Louie
I have been dealing with their employee, Nicole Gomez for several years. I just recently learned that she is now at this location. SHE IS THE BEST. go see her and find out for yourself. She is very helpful, knowledgeable and cares about her customers.
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July 2018 by Kyle Headen
Very friendly staff. Very secure and overall a pleasant visit.
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June 2018 by Kim Y.
I write this as a customer. Two years ago this was Tradition Bank. It was bought by Prosperity Bank. I have been a customer for over 15 years. The staff (hi Brittani, Trisha,Rudy) have stayed on. There's no way I can say enough good things about this bank. EXCELLENT customer service. When you walk in you are greeted by name. They are very knowledgeable. No problems EVER. They make sure of it. Go out of their way to help. And they DO have a good online service both before as Tradition Bank and now as Prosperity Bank.
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February 2018 by Wes Rose
This bank dose not deserve to be open. Rudy and Trish are the worst example of a bank employee. First off Rudy, The bank officer with a crappy attitude was the worst customer service rep. I ever have seen. His sneer and smart a** remarks was letting me know that my banking needs would never be met. Then there is the enabler Trish... She is the so called bank manager that disappeared when I was registering my complaint about not getting my "Online Banking" online. In stead they turn me over to Rudy, the guy with the ugly attitude. Customer service line was no help either. Long story short DON'T WAIST YOUR TIME! This bank SUCKS! Along with all there employees...
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September 2016 by Azry NKarnit
They have the absolute most personable and friendly staff, who always remember your name on sight. I feel like we're family, almost! Or at least a banking version of the TV show, "Cheers"... Did I forget to mention the free coffee, cookies and candy? Sometimes free pizza, and wonderful Christmas parties! Plus, all the banking services are 5 star too. LOVE THIS BANK!
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August 2016 by Monica Moreno
This location is so convenient! The staff is extremely friendly and the building is really nice. The drive through is quick and easy to access. Great job!
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July 2016 by Erika Elizabeth Pacheco
There are No, I repeat No online banking mobile deposit services for the firtst 6 months you are their customer :-( They also say it takes 10 business days to receive an atm or debit card. For as out dated as that is, I was even less impressed after 8 weeks of complaining I had never received a replacement card ever..... The bank has No weekend hours... so with no mobile banking or debit cards you are basically screwed from Friday when they close to Monday when they open... You also can't enter the building at this location because the doors are permanently locked and you have to ring a door Bell for about 3 minutes before an employee gets off their rear to open the door... They also lack a proper drive thru banking as well.. oi vey! I tried to close my account but they said I had to pay off the fraud on the account first... blah... It's like banking in the stone age! No Thank you!!
