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July 2023 by Jack Tuhy
Friendly staff. With a smile on their faces
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August 2022 by Sami S.
Sherelly Posana (Personal Banker) has been the most helpful & kind lady to work with! She thinks outside of the box to find you the best options and does it with a joyful spirit. Everyone in the office also greets you with a smile & hello!
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February 2021 by Jorge Erazo
Rude and unhelpful,really bad customer serviceI will lime to gave a not star but I can
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December 2020 by Fox E.
Not to be confused with Perspirity Bank, which is much sweatier because they have no AC. I don't bank with prosperity bank, but on two trips in here I've gotten cash, because it's right next to my gym, I've had a couple of bad experiences in terms of customer service. And since I am looking for a new local bank or a couple of them actually, this has probably been crossed off my list because of those experiences.
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September 2019 by Drew Peerless
Iffy at best. Slow always - why are there always 7 employees, 2 customers and very slow service? Today I almost gave up and did my deposit at another branch but finally was helped. When I got back to my office my deposit slip reads $450 but my check was over $6000! Also wrong account number luckily.
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June 2019 by MLT Traywick
Staff are smiling and friendly. The extra steps taken by the cashier is for the customers benefit of protection. Smile back and provide the ID.
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June 2019 by Jo D.
DO NOT BANK WITH PROSPERITY. They have been nothing but the absolute WORST. They have extremely deceptive business behaviors. Trust me or see for yourself. They use passive intimidation, they put our card on hold without telling us. They also are holding my wife's card for some reason! They won't allow her to have hers. And they are asking us to provide utility bills for them?! I've never heard of that! They even asked for a lease agreement! Threatening to close our account. They had their little security guard with a gun look at my vehicle to see what we drive and try to intimidate us! They are VERY weird. We are just regular folks. They lie and can not communicate for their life. And this is all of their banks! Not just one location. Even their customer service is not on the same page! And then they blame each other for their lies and miscommunication...just crazy. I would rate 0 stars if possible. 0/10 reliability -3/10 customer service.
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May 2019 by Z. N.E
Bad service all around , For those that know how banking works , This lender does not have true bankers nor underwriters !! There so called bankers have no lending rights there simply a face . Loans / mortgages are sold out making the transaction very hard and time consuming , causing serious and costly trickle down effects , especially when the property that your buying is under contract . Also if you considering to used them for your business day to day transactions steer away , Chase concierge program will give you better service better benefits all around .
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November 2018 by CARLOS CHAGOYA
Great location, I have been banking with them for years now, the building is kind of old but the great staff really makes the building stand out! Great customer service. Love prosperity because they don't have any monthly fees like most banks do, is really simple to manage if you have a checking and savings account with them. Love the fact that they always have security personnel during business hours. Keep up the good work!
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November 2018 by Hayes B
Lines are to slow an they give you a very hard time to cash there own checks no atms local
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April 2018 by Won R.
Lenders there promise verbally one thing on mortgage contracts and then have borrowers sign something completely different. Do not bank here!
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December 2017 by Z. Emm.
Friendly staff ,Fast service , good people.
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May 2016 by Ulises Gomez
Worst banking experience I've ever had if your looking to open an account with them think Twice the app doesn't work and they lack in ATMs even at their own banking centers
