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September 2025 by leon palmer
Charity was awesome.. she help me alone with my insurance 5 stars
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September 2025 by Genie Wonder
Y'all!!!! 🗣️CHARITY is the go-to girl at this facility! Very informative, very helpful, very demiurge! Thank you so much for your quick assistance on my payment & lock return!
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August 2025 by Alexis Bimbo
I was renting from the storage unit for several months The place that I was living at for seven years the owner sold the building and I had to move I chose this storage because it was close to my house I start moving everything in but then to realize The way that they charged me I was paying seven $800 and I was paying it they told me that I could not enter my storage unit. It was paid This was several months ago because I had an outstanding balance. I end up paying the storage, but by law, you are never not allowed to enter your own storage I end up paying the money that they said I owed they live there they live upstairs the people that work there I went inside the office, and the lady flirted with me and made me feel very uncomfortable so I never went back in the office again I would call on the phone and call on the phone and nobody would answer when I was in the office. I gave the lady my new updated phone number. I am assuming she never put it on the account I have been dealing with my mom. She’s sick well, the end result after paying eight and $900 or around that Area of pricing for a public storage. That is supposed to be a dollar turn around charging me 700 and 800 to $900 I have been trying to call them since over 30 days to pay my storage no one answered the phone and I repeat no one answered the phone but they live there how was you guys so fast to sell my storage unit but not to pick up the phone? I got no emails. I got no phone calls. I got no notices. if anything, I was trying to call them for 30 days but now I do have a police report I do have all my phone records of where I called them I do have my receipts of where I paid my storage and I am taking this to the extreme you are not supposed to sell Bibles you are not supposed to sell oils from Jerusalem and that is what they did let alone my clothes my furniture my shoes this place took over $40,000 from me and did their job illegal? They’re supposed to let you know but let’s forget about all of it why nobody answered the phone when I was calling for over 30 days this place is a scam. Do not get a storage unit from here. You will end up losing it or you will get an outstanding bill that they will try to make you to lose it, but the thing is I could’ve afforded it. and that’s why they did this because they’re tactic did not work on me because $1000 bill they told me my bill was $1000 and I said OK. Where do I pay it? Oh well I have to tell you everything is gone in the auction it off. when I just made a payment June 27 and they auction my stuff off 15 days ago which means it was August 12 please do the math is that maththing to you ? Me either cause where is the grace? Period. But let’s forget about all that again why nobody answered my calls when I was calling to make a payment but they decided to set up an auction instead and talk to the people to get their money for the auction and sell my stuff. They was more busy prioritizing then getting my money. There is a big scam running down there and if you have valuables if you have things from your great grandparents if you have things that you’ve hold onto for years, do not put your stuff in here. Do not go to a different place. Go to U-Haul. I’ve been dealing with U-Haul for years and they are wonderful. Go to U-Haul. I am telling you this place is no good and how they treat you and their plans and their tactics against you to steal your stuff is ridiculous if you do the math it was not even two months and when I show my phone records and my police report of the things that got stolen out of my unit Mark my words, I will make a storm out of this because by law, it was not even two months and in their policy, it says two months I am going to take this to the news I am going to broadcast this all over social media also, there was a title to my vehicle birth certificates social Security cards
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July 2025 by ismar hernandez
Very helpful and friendly staff
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June 2025 by stella tipton
They are clean and very nice I would not go anywhere else.
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June 2025 by Zachary Watson
I never had an issue with this location!
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May 2025 by Mari Vargas
I’ve been trying to reach the main office multiple times, leaving voicemails, but no one ever calls back. The office is never open when I go by, and I can’t get into my unit after 7PM. I even contacted corporate customer service, and they just transferred me to leave another message—again, no response.
On top of that, the rent on my 10x10 unit has nearly doubled in just a few months and is now $200, which is outrageous. I’ve always paid on time and never been late. I tried to downsize to a 5x5 unit, but even that process is impossible with how unresponsive the staff has been.
You’re pricing people out with these increases and making it impossible to stay. Go ahead and auction the unit—I can’t afford this anymore. It feels like you’ve set it up so customers have no real options.
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April 2025 by Annie Sanders
Rachelle Ramirez made our stay wonderful. We would rent again - NS & AS
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April 2025 by Alyssa Fisher
The rep Rachelle was very quick and polite. Had very well knowledge of the storages she had available to accommodate my needs. To say this young lady was alone she handle 3 customers at one time and everyone got accommodated and all needs were meet . I will always recommend this location to family and friends.
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March 2025 by Elyas Miller
Mrs Rachelle helped me with anything I needed and was very kind 🙂
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February 2025 by Sharon Brown
Rachelle is a very good on site manager, the facility is very clean and the property is well taken care of.
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February 2025 by Rodney Curry
Rachelle got me right
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September 2024 by Jonata'n Garza
I was looking for something quick and simple. I happen to do a few google searches and happen to stop by this one. Rachelle was able to get me just what i was looking for in a matter of seconds. Quick, easy, and very friendly service. Rachelle showed me around and gave me all the information i needed to rent out my very first Storage Unit, I'm pleased with the outstanding service and was happy to see how organized they have their property.
Amazing Customer Service.
Thank you!
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September 2024 by Nun Ya
Rachelle needs a raise and a vacation!
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September 2024 by Trey Jackson
Rachelle is awesome
