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March 2024 by jose garcia
Great experience super friendly johan
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March 2024 by Christine Charro
It was better when it was self storage. Public storage came in and ruined everything. Changing due dates without telling us. Charged me 60 dollars for a late fee due to them changing my due date I knew nothing about. Calling the store and them telling me my payment was still due on the 13th. Public storage u should have stayed away.
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March 2024 by Tiffany Gui
The manager at this storage place, she's not friendly at all and never answer the phone it's ridiculous. Plus some.of my items are stolen after they changed the doors and did not even inform me that that they changed my storage doors. My stuff are missing and I have been trying to reach them but nobody ever answers the damn phone. I think its better you find another job if you don't like you job. It's upsetting having to deal with this.
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January 2024 by Robert Dill
Very awkward experience. Made a reservation online, went into the store to complete the transaction and was told I need to cancel my reservation and start a new one and pay more!!! Employee was not helpful and neither was the customer service phone line. Rented somewhere else. Very unfortunate.
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October 2023 by Kim Guerrero
Don't waste your time they act like they own it when they only manage it and can't even do that. The price and facilities compared to the U-Haul next door is not realistic and all the extra fees and requirements i thought we're normal..i cancelled my rental and moved to U-Haul they were super nice gave me and my friends bottle water had a clean bathroom no extra fees or forced insurance just your rent. the manager even gave me a free lock
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October 2023 by tony nguyen
Johna gives excellent customer service.
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August 2023 by Taylor Mitchell
Great customer service from Trey getting my unit set up!
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July 2023 by Asialle Pringle
My cousin recommended this facility, great service and convenient location.
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May 2023 by Cashcarti
trey was very helpful and informed me of the gate hours
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December 2022 by Ana Garcia
Johna was very professional ,kind very and helpful, I well recommend this site !! Thank you Johna!!
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November 2022 by Theresa Biddlecome
Johna was super friendly and so helpful!Fast and easy processes! Thank you!
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November 2022 by Dalvin Bryant
Johna was perfect and polite. Highly requested.
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October 2022 by Bajes Yacoub
Ms Johna Very helpful to me and pleasant
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August 2022 by Kameran Cole
I arrived at the facility at 2pm only to find a typed notice on the front door stating the resident property manager was out to lunch and would not return until 3:30pm. When I gained access to the property, a golf cart belonging to the facility was parked directly in front of my unit. After trying to contact customer service via the number on the door unsuccessfully, I knocked on the window behind the office door. A man appeared from behind the blinds and began to shout profanities about knocking on the window. A female employee then came onto the property and explained she takes 1.5hr lunch breaks daily, and to not knock on the window for any reason. Her attitude was poor and she did not offer an apology for blocking the unit. She did proceed to move the golf cart at a dangerous speed, refused to give her name, and returned through the door in which she emerged (not the office). Very poor customer service from the property manager and offensive treatment from her tenant.
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August 2022 by Stanley Perkins
Hi! My name is Stanley and I went in to pay for a storage and receive the best costumer sir I’ve from ms. Marquel she is the best and I recommend you to rent from this pubic storage if you rent because Ms marquel is very helpful and nice plz rent from marquel keep up the great work
