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August 2025 by Shawn Saunders
Pinky was a great help today 5 stars
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August 2025 by Jaquez Henry
Ms Pinky storage customer service is superior when it comes to her tenants
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August 2025 by Crystal Washington
Ms pinky goes above and beyond to satisfy her tenets always polite and eager to help with any issues concerning your unit on the property and. Does it with a smile I would encourage any one if you need a storage public storage Joel weaton Rd is highly recommended
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August 2025 by K Rogers
I’ve been a customer at Public Storage on Joel Wheaton Rd for several months, and Pinky has consistently delivered outstanding, ongoing service. From helping me secure my initial unit to jumping in when I faced affordability concerns on a fixed income, she moved quickly to find a solution that avoided a move. The facility runs smoothly, but Pinky’s support is the real standout. Thank you, Pinky!
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August 2025 by Albert Alvarez
Pinky is a good person very helpful so human Thank for been help she all way help
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August 2025 by Rudy Wolf
Pinky is great and have exceptional customer service would diff recommend this location
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August 2024 by GLORIA WILLIAMS
This storage has been broken into twice since I moved my belongings in. The door has a code that only renters should know so it must be an inside job. We never get compensated for violators rummaging through our belongings and breaking into our supposedly secured spaces. This place is not safe to keep your stuff. Too many break ins.
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July 2024 by Slay Cj
Randy was amazing! Going through a tough time and he made the purchase fast and easy!
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June 2024 by S G
Randy provided great service
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June 2024 by Anthony Ramirez
Randy has great service!
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May 2024 by Keara Walls
I’ve used the storage facilities since October 2023, it is now May 2024. I must say Arty is an great employee, he is very helpful and reasonable. But my recommendation to you would be to use this facility for short term use ONLY. Accessing my unit now, all of my belongings have roaches and spiders and their webs all over them. I am so distraught because I could have gotten rid of my things And purchased new stuff if I known they would be like this when I return to them. I had a climate controlled unit, and it still felt as if it was a unit that was outside. the temperature outside was the temperature inside. The hallways smelt like dog food, amongst other things, and each time I needed to access my unit there was always a lovely roach welcoming me by the doorway and throughout the halls. I really need to speak to someone because they even raised the price of my unit on me twice and they didn’t even keep my belongings safe, Whether it be through climate, or away from pest.
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May 2024 by Nyoka McGregor
In the last week I have been to the storage three time during office hours, yet there is never anyone in the office. Assuming they were on lunch or on the facility I have sat and waited in my car. The lock on my unit has been changed , my payments are current I’m not sure what is going on. Why is there never anyone in the office.
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April 2024 by Georgios
Randy , the manager, was awesome! Demonstrated professionalism , kindness, and patience. He showed around and answered all my questions. I'm completely satisfied with all aspects of this visit. I I highly recommend this public storage location.
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March 2024 by Shadi Al Tawrah
Location is convenient yet not in a heavy traffic area. Randy was the gentleman that helped when I walked in with questions and was super helpful and super sweet. Randy made my visit smooth and comforting.
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March 2024 by Super_Breezy
Got great service from Jean. Super polite and helpful! I'd recommend this location any day
