-
March 2024 by betty boop orellana
Yesterday I had to move my things from this store we found two dead rats my things were stinking there are many animals there I want you to answer me for my mattresses that stink of dead rats I hope this resolves why they are good for raising the rent but to resolve it I didn't put One complaint is that the person who is there is almost never seen and when he is there he has a bad car.
-
March 2024 by Janett Pena
I just want to say thank you to a wondful outstanding employee Ms.NaKeshia. she was really helpful the day i came inside to pay for my unit. She has been very helpful in every way possbile. She was very much respectful and sweet and understanding.
-
March 2024 by Alexis Criado
Keisha was an outstanding helper. She was very much helpful and every way. She was very professional and had great communication skills and great at helping me find a reasonable unit in my budget
-
October 2023 by Brianna George
Cherise is AWESOME! She worked with me to best fit my needs. Let me also add how tremendously patient she is (a lot went on) lol. I highly recommend ?
-
October 2023 by Alaina Thomas
Been storing here for over a year and the property manager has always been a great help. Definitely a great face for contact & such a delightful person. Thank you Ms. Cherise for all your help!!!!
-
October 2023 by Erik Chambers
Cherise was so nice and helpful in finding me the right storage unit I needed at a great price and location!! Cherise is the GREATEST!!!
-
October 2023 by Paul D
Spoke with a gentleman named Chris. Very helpful and professional.Update: Very consistent with his professionalism. It is appreciated.
-
September 2023 by Susan J.
We selected this facility because it is closest to our location, but we have never been happy with their service. They are seldom in the office. When we wanted to change units or return locks we had to call and wait for someone to come or set up an appointment to which they were always late. When we tried to load our unit (prime time on a Saturday morning) others had their unit open and items in the hallway which we called to office to handle for us, but no one ever responded to calls or for assistance. Finally, they give you a good rate to start, but within a few months they increase that rate and continue every few months to increase the rates. This place is not good for long time storage, you will constantly be moving your items to avoid ridiculous prices.
-
August 2023 by Imani R
Ms. Cherise was so nice and helpful. She helped me make the best decision for me and my budget. Her smile and personality brought warmth to my heart. I couldn’t complain. I would most definitely recommend any and everyone to use public storage and to get help from Ms. Cherise??????
-
August 2023 by tayja kearney
I arrived at this location and received excellent customer service. Ms. Cherise assisted with everything I needed with no hesitation. She is very nice and has a very good vibe & personality. I would definitely recommend using them.
-
August 2023 by Kayla Ra’cheal
I love this location over the past few years I have used a couple of public storages and I must say that this one tops them all. They have great customer service and surprisingly they were clean. The employees are so nice. Ms. Cherise was so welcoming. Thank you public storage!!!!??⭐️
-
June 2023 by lynette segura
The five stars goes to the staff Ms. Danielle. Thank you for being Awesome!
-
June 2023 by Tyra J.
My experience with pubic storage is complicated. I had wonderful personnel experience with the employees, but horrible experiences with the system of how operations are designed. The payment systems don't allow employees to request a cash refund if a customer pays cash on the same day. Also the system does not offer a receipt of the refund to give to the customer. we attempted to secure storage for a company truck, but the space was too small. There should have been a procedure in place to test the space before a payment is made. I also needed a receipt to turn into our accounting office because the rental was under our company. However, that was not possible as well. Currently, we are still awaiting the credit back to our debit account of which we were not given a specific date as to when it would appear. If it wasn't for the pleasant people who tried their best to help, the system of operations would have made this experience less tolerable. I accredit that to them as a person and not to the company. I hope changes can be made to support the customer service experience when there are challenges such as this. There's room to grow.
-
May 2023 by FarmajLLC
On getting here, I was met with Cherize and Sebas. They both took good care of me and anyone out there looking for a space should not think about it twice to come here and am sure they will take care of you also.
-
April 2023 by Jeremy Santiano
Used this storage short term. Overall clean facility. Chris was my usual guy when I'd visit. His customer service was superb! I know they usually don't get tipped here, but I was more than happy to give him the tip and then some!
