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January 2024 by Melinda Sperl
Augustine came out and acessed our situation and reviewed the process with us. The next day Joshua came to our house to prepare the areas to dry out. He has such a friendly personality and really knows his work. Highly recommend them to take a bad situation amd correct it.
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January 2024 by Tequila Robertson
Absolutely great to work with and very personable. They make sure to work fast and get things back to new as quick as possible. Definitely will use them again if needed and Augustine was great!
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October 2023 by Jeremy Denk
Unfortunately, I needed their service twice but without a doubt they are available and responsive. Team is professional and their work is top notch. I'd highly recommend this team to help reduce your stress in a high stress situation. Thanks for your high level service!
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October 2023 by dwan denk
The kind of service this company provides comes at the worst times, when things brake and distroy your home. At that time is necessary to have someone like PureClean by your side.Their response time was faster than expected in a busy afternoon. They were very professional, took the time to explain the process and it made me and my family feel better in the mist of chaos.Thank you PuroClean. Hopefully we never need your services again but of we do, its good to know we can count on you.Services: Water removal
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August 2023 by M D
Joshua has been a pleassure to work with. He is very respectful, considerate, and polite!Service: Mold damage restoration
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July 2023 by Giovanna Z.
I needed cigarette smoke out of my newly bought fixer upper and I searched google and was sooo pleased to have found this company so easily! I worked with Michael and he was so quick! I thought I had to make an appointment but I called the company and Michael was at my home 10 minutes later! How awesome! He was so informative, I was so thankful that he knew his stuff! The process was so easy and quick, I am so so thankful for this company! 100% recommend and will be letting all my friends and family know to go to you guys!
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April 2023 by Jarrett Daniels
Great company! Professional, punctual and attentive. I used PuroClean twice now and both times they were understanding of the stress I was under and extremely insightful. I recommended them to multiple family members and all have nothing but great things to say about their experience with them!Services: Mold inspection
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April 2023 by Savannah Watson
I couldn’t recommend PuroClean for West Houston enough! They helped me so much! They made me feel extremely comfortable, and explained everything very thoroughly. I will never use anyone else, and I will recommend them to all of my family and friends!
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September 2022 by Kristin Rodriguez
After a pipe burst in our wall, PuroClean helped dry the waterlogged wood and spray for mold. They did a great job! They were professional, helpful and very communicative throughout the process. They made sure the job was done well, which provides peace of mind. I would highly recommend the team at PuroClean or West Houston!Services: Water damage-related cleanup & repair
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September 2022 by karlsson salek
A 24" diameter Tree fell on our house and damaged four rooms. The team from PuroClean came out to remove water affected areas to prevent mold and rot. Joshua, Vincente, Ale, and Gio were professional, friendly, on time, and took care to respect our home and belongings. They kept us informed every step of the way with questions, pictures, and communication. Great team. Thank you gentlemen.Service: Water damage-related cleanup & repair
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August 2022 by Heather Shelton
Sigi Flores was the best project manager! His crew was responsive, clean, quick and kept us up to date every step of the way when our water heaters leaked. I highly recommend using PuroClean to anyone who has a disaster and needs immediate help. Would definitely use them again.Service: Water damage-related cleanup & repair
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August 2022 by Vuong Nguyen
Responsive and did a good job at dissipating the odor in our garage. Really nice people. I would recommended them if you have any odor problem.Service: Flood cleanup
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July 2022 by Amy Kovatch
Joshua, Sigi, Vlad, and Vicente from Puroclean recently came to remediate water damage in my home, and I want to share what a great team they are! Puroclean recevied a call from my insurance company and arrived at my house within a couple of hours. Joshua responded to text messages immediately and kept me informed at all times throughout the demo. The team showed up when expected, worked hard, and left my house very clean. I give this crew and Puroclean all the stars and my thanks!Services: Flood cleanup
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July 2022 by Nick Mcmurrey
Sigi F. has done great work on my fire remediation. Very professional interactions with all work crews. Only thing puroclean could improve on is turn around time on cleaning contents of home. It has been 4 weeks and I’m still waiting on some of my contents to be returned.Service: Fire damage cleanup & repair
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June 2022 by R Ed
We contacted Puroclean of WH during the freeze storm and they were able to add us to their wait list. They came to our house within few days(which is great given the circumstances).The good things about these guys that they try hard to work with the customer even that dealing with the insurance can be very challenging and restrictive. Which was the case for me. My insurance kept trying to limit the remediation budget but Augustine stayed on top of it.My advice if you’re planning to hire them(or any other remediation company) talk to them about the scope of work, and what your insurance allows you to do. This helps to understand the process, keep in mind that this is a remediation company, so they can only remediate what has been damaged(with the insurance approval).I’m Giving them 5 stars for the responsiveness and the communication!Service: Water damage-related cleanup & repair
