Quest Diagnostics

Quest Diagnostics, Medical Labs
Hours:
930 Farm to Market 1960 Rd E Ste B, Houston TX 77073

Hours

Monday
7AM - 4PM
Tuesday
7AM - 4PM
Wednesday
7AM - 4PM
Thursday
7AM - 4PM
Friday
7AM - 4PM
Saturday
8AM - 12PM
Sunday
Closed

About Quest Diagnostics

Quest Diagnostics offers routine lab tests, blood and urine testing, pediatric specialty services, glucose tolerance tests, and Blueprint for Wellness screenings. This location also provides COVID-19 antibody testing by appointment, which is not available to patients with recent symptoms and requires a face covering. The facility is described as clean with quick service. Many reviewers note the staff as friendly, courteous, kind, pleasant, efficient, and skilled, with particular praise for the phlebotomists. Scheduling online is considered very convenient and easy. However, experiences can vary significantly by location. One reviewer reported a very negative interaction at a different site, describing a staff member as grouchy, rude, and lacking compassion, which made them feel unimportant. In contrast, their visit to this specific location was a positive night-and-day difference, with polite, smiling, and patient employees. Another reviewer expressed frustration with the online booking system, citing long wait times despite an appointment due to system errors or overbooking, and suggested better assistance for elderly and blind patients. Overall, while this particular location receives consistent praise for its staff and efficiency, the company's system and service at other sites can be inconsistent.

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