Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing by appointment. The location operates Monday to Friday from 7:00 am to 5:30 pm and provides various tests such as routine lab tests, pediatric specialty, and glucose tolerance tests. While the phlebotomists are praised for their skill and politeness, with many patients not feeling the needle stick, there are concerns about the lack of personal interaction at the front desk. The shift to kiosks has left some patients, particularly older ones, feeling confused and without assistance. Many suggest that having a representative available to greet patients and answer questions would improve the experience. Overall, while the staff's expertise is commendable, there are calls for better support and staffing to enhance patient comfort and service.
I go to Quest on US 69, 3 to 4 times a year and even though not the closet location, it is awesome; personnel are professional, friendly, technically very good at blood drawing. Thanks
June 2025
IN 77 YEARS, THAT YOUNG LADY'S BLOOD DRAW WAS THE BEST I EVER HAD!
July 2024
The person that took my lab sample was extremely good. Very polite and did Not even feel the stick with the needle. I hope to get her everytime I visit Quest.
