Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing by appointment. The location operates Monday to Friday from 7:00 am to 5:30 pm and provides various tests such as routine lab tests, pediatric specialty, and glucose tolerance tests. While the phlebotomists are praised for their skill and politeness, with many patients not feeling the needle stick, there are concerns about the lack of personal interaction at the front desk. The shift to kiosks has left some patients, particularly older ones, feeling confused and without assistance. Many suggest that having a representative available to greet patients and answer questions would improve the experience. Overall, while the staff's expertise is commendable, there are calls for better support and staffing to enhance patient comfort and service.
When you make an appointment, this place really does honor it. I've always had a great experience here with good technicians.
August 2026
I went to Quest in Kingwood off Hwy 59 Tuesday Aug 18th and was fortunate to get Evelyn an amazing Technician Evelyn Professional, kind, and very gentle Thank you Quest for being at a convenient location and for Evelyn a valued employee
May 2026
Excellent experience! I had an appointment, so was brought in within a couple minutes of checking in. Very friendly, good conversation, and took time to make sure I was comfortable during the blood work. All total was in and out in 10 minutes.
