Rack Room Shoes offers a variety of shoe options at reasonable prices, including brands like Crocs and Nike. Many customers appreciate the great staff who assist in selecting the best shoes and recommend the store for its good selections and excellent prices. However, experiences can vary by location. Some shoppers find the store layout to be average and mention that the clearance section could use better organization, as it can be disorganized with misplaced shoes. While some customers express dissatisfaction with specific brand availability and the overall shopping experience, others suggest that occasional visits might yield special deals. Overall, Rack Room Shoes is seen as a place worth checking out for those looking for affordable footwear, though shoppers may want to manage their expectations based on individual store conditions.