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January 2024 by Clarissa Greenidge
Worst customer service ever!!You can’t ask for help to find anything.Everyone there is rude and really seem like they just don’t want to be there. It happened more than once. I know we all have our days when we don’t want to be at work etc I went a couple more times and still the same.
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December 2023 by AndyHTx
This is a post for the many of you shopping here. Listen up, read the signs of what qualifies as a 50% and what doesn’t. Tired of seeing these so called “customers” get into fights with the workers who are just trying to do their job. Y’all are like animals wanting to get your way even though y’all can’t for the life of god read. Barbaric seeing how y’all will throw any small fit to try to get your way even though you can’t comprehend a simple yes or no. If I was a worker here I would not even provide service to any of y’all who act this way. Very stuck up customers anytime I come into shop, y’all make the store a hostile place to be in. Maybe some of you will read this and maybe think about your actions if not, that’s great it will catch up to you at some point. If y’all can’t simply understand how the buy one get one 50% off works then do not bother shopping here as you just waste precious time and make the store a much more hostile place with your nonsense.
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November 2023 by Christie M.
It is 10:22 AM and this store is not open!!! A girl just approached the group of people standing here waiting and told us that the "MANAGER" is running late and will be here in 15 minutes.This is insane!!!!
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October 2023 by Scott Hetzler
Zero customer service walk around for about 15 minutes no help how this place is still in business you have me
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September 2023 by Mustafa Ali Mohammad
I had a worst experience with this store Manager.I did shopping ( 2 pairs of shoes, 6 pairs of Ankle socks and odour freshener for shoes.) My nephew was willing to take another pair of shoes and we approached to Vans shoes counter and asked for 9No. shoe, and I asked in polite way (spelling brother), all of the sudden he started shouting at me in filthy language, who the F..k are you, I am from Mexico how can you be my brother. I said brother I am talking to you politely why are you talking in bad language. He keep going on telling F…k..g and A.s. I told this is ridiculous how can you talk to customer in this manner. I asked for store manager and he told he is the F….k..g manager and you get out of my store . I called police and complained about him. And the same I complained to his corporate office.I don’t want any other customers to face the same problem. As he was acting like Psycho.Please take care of yourself while shopping in this Store. I suggest boycott this store until they remove him from this store.Thank you
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August 2023 by Mohammad Mustafa Ali
I had a worst experience with this store Manager.I did shopping ( 2 pairs of shoes, 6 pairs of Ankle socks and odour freshener for shoes.) My nephew was willing to take another pair of shoes and we approached to Vans shoes counter and asked for 9No. shoe, and I asked in polite way (spelling brother), all of the sudden he started shouting at me in filthy language, who the F..k are you, I am from Mexico how can you be my brother. I said brother I am talking to you politely why are you talking in bad language. He keep going on telling F…k..g and A.s. I told this is ridiculous how can you talk to customer in this manner. I asked for store manager and he told he is the F….k..g manager and you get out of my store . I called police and complained about him. And the same I complained to his corporate office.I don’t want any other customers to face the same problem. As he was acting like Psycho.Please take care of yourself while shopping in this Store. I suggest boycott this store until they remove him from this store.Thank you
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July 2023 by Bella CM
Organized, clean store. Good variety. Nice choice of HEYDUDEs and they had a sale.
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June 2023 by Sharon Curtis
Highly reccomend. I've had 2 really good experiences here buying running/walking shoes.
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May 2023 by Marlene Foy
Although the sales may be nice rack room shoes doesn't cater to or carry shoes for everyone. Let me save you some time as i was told by the associate "we do not carry wide width shoes"
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March 2023 by Jose
Giant signs everywhere saying buy one get one 50% off but then after wasting 30 mins trying on diff shoes they tell you those don’t qualify . Wasn’t like this for the past 10 years idk what changed now. As someone who has been going here since probably 2010 I will not be returning . Deceiving advertising
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March 2023 by José Luis Guerrero Rodríguez
Love their prices although not all of them apply for BOGO
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March 2023 by Melissa Suttitanasub
I like it but they need more dress shoes for little girls
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February 2023 by Tom H
lol spend 30 mins looking for 2 shoes for them to tell you that neither qualifies for buy one get one 50% off … what a joke ? been coming here for over 15 years . Not anymore . Why advertise something that is false or deceiving ?
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February 2023 by Fox E.
There's always room for Barbi's rack, even though a lot of room is needed.Barbi likes coming to these places, this chain isn't her fave but we still go to a lot of these stores. If you're looking for designer or off brand shoes for a discount (arguably), try this place just in case you find some kind of a special deal or something along those lines.But we were not too impressed with what we found at this specific location, and as such haven't been back since, although we may be back for a second visit in the near future. We're at Meyerland all the time, so I'm sure it'll happen.
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December 2022 by Elisa Hill
Good store didn't see anything this time but usually have a good sell and collection
