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November 2023 by keri ferguson
This is without a doubt the best pharmacy I have dealt with. I was with Walgreens for years, and they became a chaotic, rude mess. So I finally moved my prescriptions over. Randall’s staff is amazing. They are friendly, help me with insurance issues that occur, and are so professional and truly interested in taking care of the customer’s needs. Highly recommend to everyone to get out of the big box pharmacies and join the happy customers at Randall’s in midtown Houston!
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October 2023 by Angelita Osuna
Best pharmacy in town. They are so nice and helpful. I drive 20 minutes further than the CVS pharmacy that's only 3 minutes away. Just because of the customer service here!
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April 2023 by aidarisyazmin calderon
Get their app and clip your U-deals! You won't regret it. xo
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December 2022 by Mind Body
They are rude —- Terry Casey to be exact
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September 2022 by Ryan Young
Customer service experience is leaps and bounds better than Walgreens. Pharmacists and Assistants seem much happier and more helpful than the competition.
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September 2022 by Manuel Aranda
Pharmacist when visiting was calm, understanding, and very knowledgeable. Amazing store with an amazing pharmacy is very hard to come by.
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August 2022 by Aidaris Yazmin
I love it here. I had never been to Randalls before as I was a HEB frequenter but this is much closer in proximity for me now. I just went this morning and it was easy enough to grab my things and go! Everything was properly organized, and I was able to find my items easily through the aisles. A variety of options and great prices.?? If people act civilized, it's easy to find blessings and be grateful anywhere.
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June 2022 by Amanda Marie Ellis
Floors were messy, shelves were messy, staff was rude. Group of homeless people living outside. And to top it off my car got locked in their parking garage over night. I went to buy alcohol, and left my car there to go down the street for a friends birthday party. When I came back the gates were closed. I called and talked to a staff member the night of 6/18/22 to see if they had a spare key as it was me and my 2 girlfriends (we are 25 years old) and the employee told me they won’t open the gate until 5am and he said “not my problem” and hung up on me. So they forced 3 young women to sleep outside for 4 hours until the gates opened up. I am visiting from Missouri, and I have never seen such ugly behavior during a crisis situation. I will be adding this to every review online.
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May 2022 by Andrea Hoxie
A grocery store for humans is NO PLACE for dogs, other than service dogs, animals that are trained to provide a valuable service to their humans. They know how to act, unlike Fluffy and Scruffy and Fido, the likes of which we’re yapping in the store today. Dogs should not have more rifts than humans. Leave your???? dogs at home! If necessary, have YOUR groceries delivered and leave grocery stores to humans. Randall’s is NOT Petsmart!
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April 2022 by Victor Quinteros Marquina
They charged me $300 twice, when I was transfering money at their western union onside at the store, presented all kinds of documents when I was back at home in New York, when I went back to Texas twice I bring documentation related and requested my money back, it never happened. I am tired but then I realized how many more people lost their money like this? Randalls you should do better.
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January 2021 by D S.
I really want to like this store, cause you can't beat the location for people who live in Midtown and want to walk to the store. Out of towners and suburbanites may be more jarred by the fact that it's adjacent to some of Houston's large homeless populations given the proximity of the bus station and encampments. In any case, today they got 2 stars off for something Covid related. The self checkout attendant was surrounded by 5 other people, guards, other workers and friends, all talking and yelling in a bunch in the middle of a pandemic. I'll be back after Covid19 if this place is still here.
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December 2020 by Dolandolan Al Apostol
Great selection and they always have items on sale in almost all categories, the buy 1 get one free in the meat department is always a great seller ❤️
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October 2020 by Shan L.
Absolutely horrendous customer service. Asked one of the women working the self checkout assistance what time I am able to purchase wine on Sunday as I am new to Texas, immediately greeted with an attitude and asked, how I sold it and didn't know myself. Do yourself a favor, go to the HEB down the street
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June 2020 by Lakesha Foote
They need better people on the phone. The young lady that answered the phone this morning was very rude, and was in rush mode. And she was not professional at all.
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June 2020 by Personal C.
As long as you have a Randall's card... randalls prices aren't bad. Good selection of meats and good deals. Occasionally you maybe asked for money upon leaving the store but they do have security.