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March 2024 by Suresh Chainani
Cleanest supermarket in town! Prices are high but it’s worth shopping at Randall’s
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February 2024 by Nikola Slavnic
worst pharmacy of allthe main pharmacists she hid her name tag is rude and has been giving me run around every month 2.5.2024 for past 2 years till i decided to switch to HEBno wonder they are all going out of business
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February 2024 by n
I've noticed several expired products on the shelves during my recent visits to your store. As a loyal customer who chooses your store due to its proximity to my workplace, this is concerning.Ensuring the freshness of products is crucial, both for customer satisfaction and safety. I kindly urge you to implement stricter measures to monitor and remove expired items promptly. Addressing this issue promptly will not only enhance the shopping experience but also reinforce trust in your store.
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February 2024 by Hector D
0 stars if I could. The pharmacy told my doctors office that they cant call in prescriptions and to fax them in anything. What pharmacy restricts that option? Now that they faxed it in they didn’t even bother to check there faxed pile I had to ask because I was immediately told they had nothing in. Also that they had to verify it with my Doctors office which would take 40 mins! The point of “calling in” or “faxing” is for patients to go in and just pick it up. Not wait another 15 min because “it was just called in” or “40 mins to verify”.
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January 2024 by Nancy Lim
I went to this Randalls Pharmacy this morning and there were 2 people inside the pharmacy and no other customer. I asked them to check whether or not the RSV shot was covered by my insurance and the male staff said that he could not do it and that I had to complete the paperwork. I told him that you could check on it because I was a pharmacist myself as well and that was when the other person, I believed, the pharmacist came to do it. The point was there was no other customer except me and checking on a paid claim could be done easily in a few minutes but the staff refused to do it.
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December 2023 by Summer Pao
Make sure to use digital coupons! I saved $35 today!!!
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December 2023 by Dan King
Smaller staff seems to work harder. Continuing improvements show a commitment to this community. Restroom upgrades and better cleaning practices are especially obvious improvements.
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December 2023 by Pan African Youths Media
Fix your online app
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November 2023 by Brian Cruz
This past Sunday I came way out of my way looking for a specific product listed as in stock online but I couldn't find in store. I asked a manager (shorter guy, blue shirt) to see if he could check if it was in stock and he asked me if I looked for it. When I told him I did and couldn't find it he rudely told me "then we dont have it" and ended the conversation like that. I found out today that the product is INDEED in stock and was in the clearance section, so now I have to travel 40 minutes downtown AGAIN because the manager didn't want to look up to see if a product was in stock for me. He seemed more concerned with getting his food, could have saved me the trip.
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October 2023 by William Texas
There have been others since July, but BAIT AND SWITCH is back at virtually ALL STORES 10/28/23 - 10/30/23. Weekly “Free” item Galileo Salame was NEVER AVAILABLE at Weslayan, W Bellfort or Holcombe.ANOTHER BAIT ANE SWITCH UPATE on Randall’s on 07/20/23SMART SHOPPER ADVICE:NEVER EVER BUY ANYTHING AT RANDALL’S THAT IS NOT A WEEKLY 4-U SPECIAL AS YOU WILL PAY 60% to 300% MORE PER ITEM THAN AT OTHER LOCAL GROCERY STORES.This weeks MAJOR BAIT AND SWITCH COUPON IS $0.99 for up to four 8-packs of Polar Seltzer Water. The Regular Ripoff Price is $4.69, Ripoff Sale Price is $3.99, 4-U “Bait/Out-of-Stock” Price is $0.99. Great price if they actually had the product available for that price wink wink.Each store probably had about eight of these 8-packs and after two customers purchased the limit of 4 - “Oh my goodness we are out so please buy our overpriced other items since you’re here.”SMART SHOPPER ADVICE:NEVER EVER BUY ANYTHING AT RANDALL’S THAT IS NOT A WEEKLY 4-U SPECIAL AS YOU WILL PAY 60% to 300% MORE PER ITEM THAN AT OTHER LOCAL GROCERY STORES.ANOTHER BAIT ANE SWITCH UPATE on Randall’s on 07/03/23This was sent to VioLife’s Corporate Office in Greece.It will be difficult for me to ever want to try or use VioLife products. You sell them through the Randall’s grocery stores in Houston, TX. They sometimes promote your products with a free item through their app. Users are notified late Saturday that they have a coupon available in the Randall’s app for a Free item available only Sunday and Monday (2 days). This week the scam item was a free 16 oz VioLife Plant Butter. In the past they had VioLife Shredded Cheese using the same scam. Yet going to a Randall’s store when it opened Sunday morning and calling 4 other stores within 30 minutes of opening. To no surprise they were all “out of the product” which means they never had it. Then I called again today, Monday, and of course they still don’t have it yet said to check with them on Tuesday when of course the item is no longer free. Randall’s is pulling a con job known as BAIT AND SWITCH to lure unsuspecting customers to the store with the promise of a free item hoping the sucker customers will buy their other overpriced items since they’re already in the store. It shocks me that your company works with and supports this illegal practice that I will be reporting to the Texas Attorney General’s Consumer Fraud Division.ANOTHER BAIT AND SWITCH UPDATE on Randall’s on 06/25/23!Randall’s BAIT AND SWITCH 06/25/23Randall’s BAIT AND SWITCH 06/25/23On Saturday 06/24/23 Randall’s emailed their customers/SUCKERS to download the coupon for a Free Remarkable (their brand) Breakfast Bowl on Sunday 06/25 or Monday 06/26. Not surprisingly at 8 am Sunday morning every Randall’s in Houston was “out” (aka THEY NEVER HAD THE ITEM) of the free item promoted the night before. But I recommend all Randall’s customers/SUCKERS don’t ever buy a non sale item as their prices are 60% to 200% higher than other grocery stores with the possible exception of the Amazon grocery stores (whole whatever). The only purchases I ever make at Randall’s, due to ripoff pricing and bait and switch advertising, are the weekly “4U” deals (maybe available 75% of the time) and the Sunday Free item (occasionally actually available but don’t hold your breath). The 4U items are good buys but if you buy all of your other groceries there, you’ll have overpaid for everything including the 4U coupon items.Randall’s BAIT AND SWITCH 06/25/23As other comments note, I wish you could rate a ZERO STARS or even NEGATIVE STARS. Horrible store with RUDE and IGNORANT EMPLOYEES AND AT LEAST ASSISTANT MANAGER. I think shoppers should just stop using Randall’s just because it’s such a ripoff. Typical comparison of sale items: some Keebler Crackers have been on SALE multiple times for $3.99 and the exact same crackers are regularly on sale at Kroger for $1.99. So you pay double for sale items and probably three times or more as much for non-sale items at Randall’s verses Kroger.
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October 2023 by Chris Ramirez
A very nice lady named Veronica and want to let Randall's you'll are both for lucky to have each other. She is an amazing person.
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October 2023 by D R (Boe Jiden)
they say they have stuff online they don’t actually have. wasted my time & money, i’ll never be back. save your time and go to a honest place
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September 2023 by Charmajesti M.
i asked three people for help in this place and they all treated me very poorly. the spanish restocker with the glasses was the absolute worst. i didn't do anything but ask him for help but i'll never ever do that again. this store is horrific anyway, thats why i prefer sprouts.
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September 2023 by Serenity Baker
Their meet section is very poor I think they sell better fresh meat in Africa. And O yeah their meat made me very sick!
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September 2023 by Helene S.
Need flowers? Here's a little hack that my sweet daughters used to send me flowers. Order from the grocery store via Instacart. $12.99 for a dozen roses plus the Instacart delivery fee. You can either order a specific color or let the store chose for you. Flowers were beautiful. Such a nice surprise to brighten up the day.