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June 2023 by Hope H.
A few items were missing from my pick up order. Nick went and shopped for the additional items so quickly and was extremely apologetic. Amazing customer service shoutout to Nick!
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May 2023 by Gabby H.
So to the employee working the self checkout line who bought me a croissant sandwich is the real MVP I came to this H-E-B in a hurry to charge my Tesla. I only had about 8%. I start charging my car and I run inside because I am starving, I get to check out and was unable to use Apple Pay (recently lost my debt card) so Juan bought my sandwich for me and for this, I am extremely thankful. Thank you Juan!!!
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May 2023 by MaryAnn S.
I have never understood the absolute devotion shoppers have for H-E-B. in 25 years I've never been treated with respect when making an advance order from the meat market at various locations. And have been told more than a few times that the request would not be honored in the future. But my biggest pet peeve is why the pharmacy, no matter the location cannot have scripts ready when they were called in 4 days prior. The scripts aren't off the wall, actually they are quite common, but yet never ready. Today was no exception and I have to put another 40 miles on my car to pick up the rest of my medications.And the condescending attitude from all associates other than those working on the floor is obnoxious.
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April 2023 by John S.
Nice HEB use their pharmacy which is OK just because you can get the medicine. Staff and pharmacist Shannon is not really competent and Does not explain very well about how they use certain good RX plans sometimes and other times don't I am a self-pay patient and will be looking for a new pharmacy because Shannon talks to you while looking down and the other front person isn't very knowledgeable. It seems to me and by the way I'm in the healthcare field for over 10 years, so I can no good service cause I provide good service to my patience and when I want to be an ass which is very very rare, I do with Shannon does and don't look at the patient.
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April 2023 by Jacque' A.
It saddens me writing this because this is one of my favorite grocery stores, but here goes-Today I stopped in which I do weekly for crawfish, corn and potatoes. Sometimes I just get sausage and corn, sometimes crawfish. The normal 2 guys that works on the weekend was slightly different. This time it was a guy name Marvin, no biggie. I went in, asked about how long for corn and potatoes- he said he don't know. The other guy said maybe 30 minutes so I waited. Backstory, from the time I walked up, Marvin wasn't nice. When I asked questions he would answer once he thought he knew what I was going to say, cut me off a few times and more. The guy with Marvin, younger gentleman, would come back to clean it up trying to answer, he's always nice. After the time was up, I ordered my items and asked for 1 of the garlic butters (circle) they have. Right when I mentioned "bu" He interrupted me and said "yeah you need to go inside for that" Confused, so I finished my sentence. Be repeated himself. Then I told him that it's that item- pointing at it, and I'd like 1 of those. He swayed me off. I just finished making groceries inside, so if I would've known things changed from last week or today, I would've gladly purchased inside. However it's the fact that his response was less than friendly. After my tone became more clear and less happy (I said huh? I'm confused, are we even talking about the same thing that yal give me here every week?) He said handed me my bag while looking away. It may not be a big deal for others, but I enjoy grocery shopping and coming here because the people are always nice and kind. Unfortunately now instead of counting back from Whole Foods and H-E-B during the week, I'll have to switch locations with it for good. I do understand not all are the same, but having an unpleasant experience from a rude employee is never fun.
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April 2023 by Terry D.
I shop at this store often and have been impressed by its very walkable size, parking lot (although much more crowded now these days due to curbside and musk car charging ) and its ample selection. There is one thing that I noticed today that I hope will not be a sign of things to come: **********Digital Coupons!! ***************It looks like that they now expect us to key in these items on their app just to get discounts. PLEASE!! If I want to do this to get a discount, I'd have just stayed at Kroger. Please keep it SIMPLE and let me just use your paper coupons as I always have. I don't need the extra hassle.
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February 2023 by Christina F.
I visit the store when I'm in Texas and I love the in-store coupons you find all over. They are probably available through an app or online, but I love that you can just rip one off and use it then in there. It feels nostalgic for the days when there were coupon dispensers throughout stores. These are just plain yellow paper with the coupon printed on it and it looks like there's someone who makes thousands of copies and cuts them into little rectangles and punches a hole in them to get them ready to put on the shelves, lol. Have a great variety of everything you would be looking for. In particular, I was looking for some limited edition Oreo cookies and I found them there! I had looked in other stores and did not see them so I did not expect to find them there. They were not with the rest of the Oreos, they were at an end cap. Cap. If you are also looking for these limited edition cookies, check the end caps.
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December 2022 by Dr.Malachi L.
If you're reading this Jacob, thank you for nothing! He recommended me these "to die for" cheese sticks and the only thing that died was my appetite. DO NOT buy this bag of cheese sticks! They are not real cheese sticks and bust faster than my ex boyfriend. Do better HEB!
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September 2022 by Nikhil R.
I've been wanting to go to an H-E-B for awhile. I've heard how great of a grocery chain it is, and they weren't exaggerating. This store has it all. From prepared foods you pop in the oven to freshly made sushi to decadent desserts and fresh breads, this store has it. I was so impressed at not only the price of these items but the quality as well. It was amazing.You can even get fresh spices in any quantity you want or even make your own, fresh nut butter right there on the spot!Staff are also extremely friendly and knowledgeable of where things are in this store.
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August 2022 by HsiaoCheng W.
A smaller HEB. But very busy on a Saturday afternoon. Parking is limited. Folks were nice. A lot of samples being offered. Chips and queso and the guacamole were good - we picked some up after tasting them.