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November 2023 by Julian D.
I scheduled an appointment to open an new business account a week in advanced. When getting to the day of the appointment I received a call from a nice young lady I believe her name of Aileen, letting me know their network was down and could not see me. I was understand as she was very communicative. However when we rescheduled for the next day, I show up to my "appointment" I proceed to check in with the manager who told me they could not get me in because some of his bankers called out and he cannot tie up his current staff. Also he mentioned he could not handle cash himself.I politely asked why wasn't I contacted sooner, and I was told he was not aware of my appointment. Was asked to reschedule for the next day but was never given or asked a time. If this is the customer service exuded by management, why would I want to work with your staff?
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August 2023 by Milton
Good customer service
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June 2023 by Steve Lorke
I've been a customer here for a couple of years. I have been very pleased so far.
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May 2023 by Janet M.
Alen is super nice guy and sweet heart. He was trying very hard to helping me process the paperwork to opening my new business account. Highly recommend Alen to your banking needs
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September 2022 by Sean Mitchell
Had a chance to deal with Renee. Horrible customer service, if you can use another branch then do so. Don’t waste your time here.
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February 2021 by Diana Mercado
Micro bank but quick and easy in and out service. Minimal staffing yet never had an issues with great and timely service. Only con about this location is no drive thru ATM.
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January 2021 by Adam Perez
Great customer service at this location. Juan has helped me the past couple of times I've had to go in. He's very friendly and helpful.
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September 2020 by Yamileth Flores
Went down to this specific location because it’s new in my area. To my surprise Juan Polanco helped me out and I opened a new account. He is outstanding and will definitely recommend this place and HIM to all my friends. Thank you Juan for your welcoming demeanor and great attitude !!
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July 2020 by Yadie Sostre
(Translated by Google) Thanks Mr Polanco for your great help !!!! God bless you!(Original)Gracias Sr Polanco por su gran ayuda!!!! Dios te bendiga!
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June 2020 by Matt Short
Clean lobby but four dollars to use their ATM.
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December 2019 by Chano Caballero
HORRIBLE SERVICE!!
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September 2019 by Oscar Ibarra
Very fast
