Rent-A-Center receives mixed reviews. Some customers report an outstanding experience, praising the helpful and outstanding staff with good attitudes. They describe the managers as awesome in customer service and recommend the business. However, other reviews highlight significant problems, including unacceptable customer service, long waits over a month for items, and deliveries with missing or incorrect parts. Communication is noted as an important factor. A suggestion is made for later store hours to accommodate customers after work.
