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March 2021 by Liberty Taylor
These guys are the best. So hard working and determined to get it done. No lollygagging. Just working like ants carrying mattresses and bookshelves over their heads, so strong. They helped me out at short notice and got it done quickly and were friendly and professional. I'm a out to call them again, and just remembered I forgot to leave them a review from last time! So here it is!
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November 2020 by Liberty de Matos
These guys are the best. So hard working and determined to get it done. No lollygagging. Just working like ants carrying mattresses and bookshelves over their heads, so strong. They helped me out at short notice and got it done quickly and were friendly and professional. I'm a out to call them again, and just remembered I forgot to leave them a review from last time! So here it is!
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July 2020 by Taylor HomeNstead
These guys are the best. So hard working and determined to get it done. No lollygagging. Just working like ants carrying mattresses and bookshelves over their heads, so strong. They helped me out at short notice and got it done quickly and were friendly and professional. I'm a out to call them again, and just remembered I forgot to leave them a review from last time! So here it is!
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January 2020 by Ashley R.
Apartments don't last and maintenance puts bandaid on the problem. kayra doesn't respond to messages. I sent a thousand and no response. Quiet but the overfilled trash cans are a buzz kill. Roaches like a mother trucker. Over priced. And Kayra don't tell me to come to the office or email you guys when you know your not going too do anything.
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January 2020 by Brian A.
I held out in this dump for several years but now I have to put authorities in their lives. Where to start...let's see. Recently a homicide occurred and the Staff refuse to tell prospective tenants or the current tenants of the complex. This is illegal in most states. There is a mob of Feral Cats who will try to enter your apartment to catch one of the rodents that live in the complex. In addition to the Cats, one gets to smell dog feces because the personnel who work here only enforce dog regulations when they feel like it. There are a couple of thriving yet illegal businesses thriving on the Afton Street side of the complex. One is a furniture business who allows their customers to park in reserved spots. This would be a mere nuisance if it was not for the fact that we are charged for "Reserved Parking" I have actually had to leave my vehicle when it was blocked in and catch an Uber to work. The Security Guards Park a white sedan in the parking lot to give the illusion of them being on duty, but when I woke a guard to address the fact that I could not get to the parking space that I was charged to use, I was told that the Afton Street side of the Complex is not part of the complex. There have been several home invasions. I have been awakened to gun fire and when I have reported it, was told that the individual is a valued tenant. Water pressure is below limits specified and my apartment does not have adequate sheet rock between the kitchen and the living room. Roaches use this 3 inch space as a highway between rooms. Power Outlets do not work and maintenance laughs when this is brought to their attention. The carpeting in my unit is at least 30 years old and despite promises to replace it, it remains. Hot water disappears for days at a time and then when tenants use more water to bathe, they receive 60 dollar water bills. Do not move here. The staff have an almost criminal disregard for their clients and the condition of the complex. I repeat...There has been more than one homicide on the complex and two different Police Officers have told me that they have given up on the complex.
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January 2020 by Christine V.
I'm so disappointed in this place and this is the first bad review I've ever written in my life, but it is well deserved. I read reviews about this place but thought I could duke it out. The reviews are sadly true. -ROACHES. I'm a neat freak, and these suckers are still unbeatable. They're immune to pest control, raid barrier, everything. It got so bad that I purchased spackle to patch up holes/cracks to keep them from coming in through the walls and molding. They still came in from who knows where since the quality of the apt is pretty shoddy. -Neighbors are loud. Not good if you work, study, or need time to rest. -Bad service. I lived with a moldy smell coming from my a/c vents for a month before I physically tracked down a maintenance worker to point out how serious it was; since my service requests and office visits were ignored. I stuffed dryer sheets and car fresheners in the vents, but the smell wreaked havoc on my clothes and furniture and made the place inhabitable. I only noticed how much damage it was doing to my belongings when I went to the store to return a pair of pants. When I pulled them out of the bag, they reeked of mold. -A few of my neighbors and I didn't have hot water for a week, during which time some caught the flu. -When it rained, my apartment leaked through cracks in a window, but I fixed it myself to save the headache previously experienced from office staff; who are unprofessional with the exception of Katy...when she is even reachable.
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December 2019 by Aniecia W.
This is the worse community I have ever lived in. I moved in November 1, 2019 I didn't do the walk through till the day of. Everything seem okay on move in day until night hit and it was like Joe's apartment, roaches were everywhere in the kitchen, bathrooms bedrooms etc! Also dog s*** everywhere around the community dumpsters overfill and our car got broken into. So I went to the office the next morning and they said give it time they will do treatments and that could take up to 3 weeks. We never unpacked our things due to their "treatments". And they sent out notices about the dogs and they can't make people pick up after their pets. By the second week I was done when we saw a Stuart's Little ( mouse ) run under the stove. I went to Katy the next day and demanded to get out lease I refused to live like that. She was unprofessional and didn't sympathize with my concerns. I asked her if she could live like that with her kids and she totally ignored me. Long story short I was there less than 30 days. This place is disgusting!! This post doesn't deserve any stars but I had to rate them.
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September 2019 by Pooja K.
I found Andrew at rent-a - mover on reddit. Ive started this review in order to remind myself to finish it. Making the appointment- called them, exchanged basic information, informed me they could help me with my move on the requested date.
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September 2019 by Karla R.
This is the worst place to live, they don't attend to your needs and they ignore you all, it's always the same they don't pay attention to you, there are bed bugs on all sides, they have cockroaches and animals everywhere, everything is rotten and your car opens to steal it, IT IS THE WORST PLACE TO LIVE, do not move here, it is horrible, oh, and apart your apartment gets wet when it rains, and you can not even walk the streets because they are filled with water.
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September 2019 by Kacie W.
To your response: I have gone in to speak with a manager several times and nothing ever happens. She promised financial compensation then said they couldn't do anything. I have no choice but to get a lawyer and the news involved now. You're only responding to make yourself look good on Yelp anyway, it's blatantly obvious nobody in this company cares about their residents. The manager is the one who told me to move. Hah. Edit #3 DO NOT MOVE HERE. BLACK MOLD EVERYWHERE! We had a company come and do a mold test, we have tons of black mold all over that he said has been there over 5 years. We told the office several times and they won't do anything about it. Our roommate and my stepson have been seriously sick and taken to the hospital. It all makes sense now. See you in court, Karya. Edit #2: last night I sat on the toilet to use the restroom and a roach crawled over my foot. We have been killing AT LEAST 5 per day every day now. Sometimes 10. No food out, and I clean every day with bleach. Do not move here. Terrible. Roaches everywhere. Do not move here. A/C broke for the 2nd time in 1 month. Constant power issues and constant water issues. There are mornings the water won't come on at all, and several where the hot water doesn't work. The management is terrible and doesn't care about any of this. Parking sucks, the neighbors suck. Only good thing is location is alright. Not worth it. Don't move here. Edit #1: if you can respond to a negative review this fast, it makes me that much more frustrated that we can't get communication from management any other time. Multiple times we brought up the roaches. We have put in so many pest control requests that do not get fulfilled. We sent an email to the manager twice. Nothing. We are perusing a different route with an attorney now. Management was given several chances.
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May 2019 by Johnny S.
Highly recommend to consider living elsewhere. This place is a joke, when it rains there is limited space where you can walk to get to your car or even your apartment. Management and maintenance is just a ridiculous. There's doggy bags on the floors left for days before being picked up. The parking is probably the worst. Even after paying for a parking sticker there is slim to non chance you'll find a parking spot. They would rather row residents than cars left for days in the same spot. This place has a major infestation as well. Regret renewing the lease at this place. Totally not worth your money and time.
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January 2019 by Ebun A.
I have used this company a total of three times. And out of three times I was stood up by them twice, yesterday being the third time. I made an appointment on Friday to move Saturday, they told me Saturday was booked up but they could do it on Sunday. We had set a time for Sunday between 130 to 2 PM 3 o'clock came and I still hadn't heard from them, I had sent multiple calls and multiple text messages but nobody responded to me. They never called to cancel or to tell me when or if they would be showing up. Because I wasn't able to move out in due time I was charged an extra $75 by my apartment with no remorse or contact from the movers. it was the most unprofessional company I've come across. Use them at your own discretion but they may just not show up for you too. The one time they did show up it took them three hours to move a one bedroom apartment that had one bed one sofa bed and a couple boxes and I thought that was ridiculous. Safe to say I will not be using them again.
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July 2018 by Keara E.
This property is absolutely the WORST property I have ever lived at. They don't care about their residents and ignore service requests. I have been without mailbox keys for over a month and they refuse to issue new copies. I have had to put my mail on hold in order to receive anything. I can't wait for my lease to end. I know the rent is cheap but I rather pay more for a peace of mind. There are other properties that offer the same quality apt as they do here but don't have deferred maintenance. Oh and the property manager only assists with her family on property, so don't expect Angela to do anything but hide in the leasing office!!! The last picture was taken before I put my mail on hold. The my initial key got stuck in the mailbox but the postal worker still placed mail in my box. One package was stolen, then I put my mail on hold. My box stayed like this for a week before it was fixed. I was just never issued new keys smh!!
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August 2017 by Renee Denise A.
I was not pleased with these movers. They were 3 hours late and moved slow, took them 5 hours to finish my move. They where nice guys, pleasant disposition, but I felt they where trying to take there time to get more pay since it's by the hour. It got to the point to where I locked my doors and started my car so we could get to the storage, then at the storage they where still moving slow, I started picking up things to get things in and done since it was going on the 5th hour. Also my storage is a 10x15, enough room for all my stuff. I still had a few things left to move myself, but the way they packed my storage I couldn't get anything else in the storage. I will have to rearrange a bit to get my last few items in the storage. These are not the movers for me, there was no sense of urgency in their movements. At times they stood around as if trying to figure out what to do next. Was Not Please What So Ever.
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June 2017 by Jas S.
Andrew and Blake were both really nice. They were fast and did not damage any of my items. Would definitely use them again.
