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October 2023 by Ashley A
Highly recommend!!!They have a drop box where you can drop your car off at 5pm which is very convenient. I dropped my car off and they had it ready the very next day. They even went above and beyond and fixed my broken car key, which I was extremely thankful for. OH, AND THEY ACCEPT CARSHIELD!Update: I took my vehicle back because I had a check engine light on and, again, they fixed it the very same day and had it ready, THE SAME DAY!!! (Catalytic converter)
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September 2023 by Ashley A.
Highly recommend!!! They have a drop box where you can drop your car off at 5pm which is very convenient. I dropped my car off and they had it ready the very next day. They even went above and beyond and fixed my broken car key, which I was extremely thankful for. OH, AND THEY ACCEPT CARSHIELD!Update: I took my vehicle back because I had a check engine light on and, again, they fixed it the very same day and had it ready, THE SAME DAY!!! (Catalytic converter)
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August 2023 by Alyssa Cappelletti
I recently had my battery replaced here and the service was phenomenal! The entire staff is very friendly and prompt. I will be taking my car here from now on for any repairs!Service: Battery
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July 2023 by Charles B.
Vince and his team are the best highly recommended. Go there instead of the dealership for the value and quality work. Thanks again.
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June 2023 by Kit MacDonald
DO NOT DO BUsiness with these people. They are not to be trusted. They damaged the car alarm system, then tacitly said "There are no implied or written warranties for their work" and said we need to go elsewhere to get the problem fixed that THEY CAUSED! So, if they damage your car, you're clearly on your own. I will be filing a complaint with the BBB.Service: Electrical
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June 2023 by Stacey Eskelin
Vince is my hero. I came in with a problem, he solved it quickly and efficiently, and I would HIGHLY recommend River Oaks Automotive to anyone.
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June 2023 by Steve B.
I really appreciate all the work from River Oaks Automotive. I work close by and don't have to travel so far to get my car fix. What great Customer Service.
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May 2023 by Diogenes L. Bermudez
Came for the State inspection and proved to be a very good option. Nice waiting area.
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April 2023 by Jordan Fryer
Fixed my car in a timely manner and had me back out on the road in almost no time. Worth every penny for quality services. Being that’s I’m not from Houston this has become my go to for auto repairServices: A/C installation & repair
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April 2023 by PJ F
I’ve been calling around to get a estimate to change all my motor mounts and 1 transmission mount based on the recommendation from the Toyota Dealership. I call several auto shops in the area, none of them would to give me estimate without seeing the vehicle. River Oak Automotive was the only company that took the time to give me a estimate over the phone even went the extra mile to verify my vehicle engine size by getting my license plate. (Grant I’m aware estimates can shift when vehicle goes through diagnostic and/or other issues are seen at the time vehicle is at the shop)First impression are everything!!!! Thank you for taking the time to give me estimate. Once I get my vehicle back from the dealership, I will be getting my service completed at this location.
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March 2023 by Richard Slemaker
For over 20 years I've trusted River Oaks Automotive. Everything from simple state inspections to complicated engine work. They get five stars from me every time!
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February 2023 by Jennifer S.
Recently moved to Texas from Ohio & needed to get everything switched over. I wasn't aware I needed an emissions test and when I googled where to go, this place popped up. Let me tell you I am glad it did. Super friendly & helpful staff annnd I was in and out of there in a very reasonable amount of time. PS....since it just so happen to be Valentine's Day, and they gave me a rose too. Highly recommend
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January 2023 by Jeffrey Fleury
After keeping my friend's car over 3 MONTHS to replace the transmission and radiator on his 2008 Mercedes S class 550, my friend finally got to drive his car off of the River Oaks "Automotive Center" on 1/23/23. Literally, less than 24 hours later, my friend was looking at his Mercedes with the hose from the radiator to the coolant reservoir blown off and all the antifreeze spilling out into the parking lot. Upon calling Vince at River Oaks and pleading for help, Vince stated "all work was 'as is' and had no implied warranties or guarantees." After $18,000 plus in repair costs down the drain to this organization, they claim no responsibility for their workmanship! Buyer beware! This place is shady, sketchy, and unreputable. Do Not Use this company!Services: General repairs & maintenance
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November 2022 by J Scott C.
I am a co-signer on a 2008 Mercedes S Class 550; the primary owner brought the vehicle to River Oaks for repair (10/02/22)-and spent over $7,000 to address some of the problems. All monies were paid, and the car was to be ready on 11/18/22. However, it was delayed until 11/23/22, the day before Thanksgiving. After nearly two months in the shop, the car was still not ready even though they let him drive it off the lot with the premise, "It's fixed." The car drove precisely the same as it went in almost two months ago. When he brought the car back, he was told the person who resets certain things with the car had left and wouldn't be back until Monday - ARE YOU SERIOUS? When he asked about a loaner to be able to keep family obligations for Thanksgiving, he was told, "We don't do that sort of thing." No accountability for their delay, no responsibility for their lack of attention to this costly repair, and no compassion for the impact their poor performance cost the customer. I can not imagine a more insensitive, low-level customer service than this, so be very careful with these folks. They do not seem to hold much honesty, reliance, integrity, or concern for their work. NOT RECOMMENDED AT ALL.
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November 2022 by Fatima Qamar
Took my car for an inspection. They were quick and thorough. Clean seating area inside.
