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March 2024 by Sharon Minturn
If you're seeking the best body shop in Houston, look no further. They kept me up to date on the progress, gave me excellent advice, and have a thorough knowledge of the insurance system. They have an exceptional knowledge of all makes and models of autos. I could never have asked for a more professional and kind group of people. It looks even better now than when I bought it at the dealership. I could not have asked for a better looking car! We are extremely satisfied.
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February 2024 by Cameron Santos
They really helped me a lot I am from Dallas Texas and got into a wreck here in Houston I drive a 430i bmw and Michael fixed everything it drives brand new !!!!
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February 2024 by Mark Shreve
My experience didn’t match the reviews. Quality of work average at best. Car was previously ceramic coated. While in their care it was wiped down multiple times while dirty. Scratches everywhere. Who does that? Floor mats left on rear seats. Drivers mat completely missing. Carpet not placed properly in trunk and sub left unplugged. Not contacted once by the shop in 2 months. I wasn’t going to leave a review but just spent $150 to replace 1 WeatherTech mat. Choose another shop!
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February 2024 by María Gabriela González Cedeño
Michael at Royal Collision Body Shop exceeded my expectations! I had a scratch on my bumper, and their fast and high-quality work made my car look brand new. The customer attention was exceptional – always keeping me informed and assisting promptly with any questions. Their commitment to using only high-quality products and meticulous attention to detail truly sets them apart. I highly recommend their services!
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January 2024 by Mohamed Mansour
Very Honest people to deal with. Strongly recommend this place.
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October 2023 by Josue Martinez
I had my 2022 Maserati Ghibli done in this shop. It was crashed in the back, bumper and trunk lid were messed up. Driver side quarter panel was also dent and needed a new muffler. They did a perfect job I think no one could of done it better. Paint was perfect match, looks like nothing ever happened to it. They also fixed my wheels and now is looking mint.Services: Painting
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August 2023 by Morgan Bazil
Joe and his team are amazing!! My car was involved in an accident where the other driver was at fault. Not only did Joe provide me with excellent car care but he also gave me great information from beginning to end letting me know how it works & what to look out for being that this was a first accident for me. In a moment where I was unsure of where to take my car, Joe was honest & explained everything to me. I knew he was the one to bring my car to. The quality and professionalism is 10 out of 10. My car looks brand new, I’m so happy with everything. Highly recommend! Before and after photos are below.
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April 2022 by jenny frazier
I highly recommend using Royal Collision for any type of body work you need done on your car. Joe & his entire staff are professional, honest, hard-working and courteous. They made the absolutely painful experience of dealing with a reluctant-to-pay insurance company (other driver at fault) so much better by treating me with respect and understanding. Their customer service is unparalleled and the quality of their work is nothing short of exceptional. I cannot say enough good things about them. Go to them for your auto body repairs. You won't regret it!Services: Body & Trim
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April 2022 by Adriel Vasquez
The only reason I’m giving this place four stars instead of five is because the amount of time it took for the repair. That’s not entirely the body shop’s fault though. According to the owner there was a national back order on a part that I needed for my vehicle. It took over two months for said part. That being said, the work done to my vehicle is flawless! Truly feels like I’m getting back into a new vehicle. Couldn’t be happier with the work that was done and the way that the truck drives after the fact. Would recommend and take other vehicles there in future.Service: Body & Trim
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April 2022 by Kim Taylor
Joe was extremely rude and obnoxious! I brought my car in for body work and noticed damage on the opposite side of my car! Brought it to Joes attention and he said the damage was already there! LIAR! Stated he had pictures he could not produce! I initially spoke with Mark very pleasant and accommodating! Just purchased care and knew what damages were on my car! Very noticeable damage at the time of pickup! Very frustrated because I paid out of pocket and I was accused of being not truthful! Joe needs a class in customer service!If I had originally met with him, I would not have ever left my car there due to his attitude! Hater!Service: Body & Trim
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November 2021 by Kevin Leung
Brought my car in as I got sideswiped by a dump truck, and Joe took great care of my car. There were delays due to covid, but in the end I’m very happy with the repair job Joe and his crew did. The car looks great and I would not hesitate to bring my car back as their quality of work is top notch.
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October 2021 by Kenny Hall
everyone should use Royal collision Joe is one of the nicest and professional people in the business I recommend him to everyone he did a great job on my friends car Plus he likes cats keep up the great work and costomer service Joe godbless
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September 2021 by Ulysses Soto
I had someone sideswipe my vehicle causing significant damage. Joe and the guys at Royal Collision are true masters of their art. My vehicle went in and was delivered to me as if nothing had ever happened, truly beautiful work! From now on I won't take my car to anyone but Joe and his guys at Royal Collision. You have a customer for life!
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August 2021 by Kou Chieng
Found Royal collision online and decided to call due to their reviews. Joe was was polite and helpful from the minute he picked up. As busy as he was he made time for me to bring my car in the next day. He helped me handle all my insurance needs and walked me through the entire repair process. Once he got to work he had my door painted in a weeks time frame. Did a great job! The paint looks brand new. Best part Joe took all my calls and even reached out to me to update me in the status every steps of the way. I would recommend Joe and his team to anyone. This team does great work.Service: Painting
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August 2021 by Rogelio Ruiz
We took our car to Royal Collision for repairs and they did an Amazing Job!Their quality of work and attention to detail is excellent.I would recommend them to anyone in need of their services .Service: Painting