ROYCE' is a renowned chocolate brand from Hokkaido, Japan, known for its exquisite, world-class confections made from the highest quality ingredients. The cool climate and rich natural resources of Hokkaido contribute to the excellent quality of their chocolates. Customers appreciate the variety of flavors available, with standout products like the NAMA chocolate, which is sweet, creamy, and melts in the mouth, as well as the unique chocolate-covered potato chips that surprise with their delightful combination. The store experience is generally positive, with helpful staff and a warm atmosphere. However, there are occasional concerns about service, with some customers noting less patience from certain staff members. Despite this, ROYCE' demonstrates a strong commitment to customer satisfaction, as seen when they promptly reached out to address feedback and resolve issues, showcasing their dedication to maintaining high standards in both product quality and service. Overall, ROYCE' is celebrated for its luxury handcrafted chocolates and offers a variety of options, including chocolate bars and gift boxes, making it a great destination for chocolate lovers and special occasions alike.
The service is here is amazing! The chocolate is so good too i loved it! The staff was so interactive and helped me find exactly what i was looking for!
December 2025
This store gave a wonderful experience and all 3 girls today were very helpful. I got to try the matcha sample and it did not disappoint. Will come back again :)
November 2025
A variety of options for flavor. Good taste. The service was not that good as the taste ha. The staff seemed less patient and easy showing the attitude.
