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January 2024 by Samiya Ahmad
Look no further than Rug Mart for all your carpet needs. The store has a huge selection of high quality rugs and carpets at excellent prices. What sets it apart though is the phenomenal customer service. The store owner is a wealth of knowledge on what style, size, color, and finish is needed for a rug. He will guide you to perfection and spends enormous amounts of time making sure it completes your room. He can even design the entire room around the rug. For optimal results, bring photos and measurements of your room.
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January 2024 by Hayley Tekell
Fantastic store with countless options. All high quality. The inventory is impressive. Latif gave us an amazing experience and helped to address our questions regarding sizing and colors. His recommendations were spot on. No clue how anyone could leave a negative review. Hidden gem that is well worth the visit.
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June 2023 by B B
I've shopped at Rug Mart previously with my designer and this weekend went in shopping for some runners and a custom rug. Latif has a huge selection of rugs in stock, and knows his inventory in great detail. He helped guide me in buying 4 runners, as well as ordering a custom made rug. In addition to being very knowledgeable, he is fun to deal with! I highly recommend going to Rug Mart if you are looking for quality rugs at a fair price.
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May 2023 by Lauren Westerfield
Great customer service and Mr. Latif was very helpful. If you come, bring pictures of the room you’re looking for a rug for. Both rugs I got give me a great foundation for my redecorating plans and if was such a nice change to have someone make knowledgeable selections rather than continuing to doom-scroll through online stores.
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April 2023 by Duyen N.
The owner is nice and helpful. Rugs there are very nice. They have variety of options to choose from.
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April 2023 by Nisarg shah
Told us over the phone that he would give us 5 rugs for $4400 of the company and style we wanted. When we went there after driving 30 miles, he tells us that he will not honor that price. Pretty shocking and untrustworthy owner Mr. Latif
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March 2023 by Khaled Ali Taha
Stay away, the guy wasn’t helpful, poor greeting, didn’t allow me to take pictures as if I were in a military base, prices so high comparing to another handmade rug stores around, this store is scam! :-(
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February 2023 by Khaled T
Stay away, the guy wasn’t helpful, poor greeting, didn’t allow me to take pictures as if I were in a military base, prices so high comparing to another handmade rug stores around, this store is scam! :-(
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January 2023 by Jack Crazyfish
Worst customer experience I ever had. I set an appointment time with a female over the phone, just like the door said & they would not let me in. I tried to explain to them to check. became visibly frustrated & began calling me racial slurs after i refused to leave without them checking their appointment list. Would not recommend buying a rug from here.
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December 2022 by Steven L.
Great selection! Huge inventory. Staff is very knowledgeable and customer friendly. I would definitely recommend this store to family and friends.
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October 2022 by Amanda Tharp
RugMart is an incredible source for Rugs and Latif goes above and beyond with customer service. HIGHLY RECOMMEND!
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June 2022 by Ted Gregory
Best place for buying beautiful rugs! Everybody was nice & very helpful selecting the perfect rug for our home. I've been coming here for years & I always have a great experience. Thank you Latif
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June 2021 by Kelley G.
I would NEVER buy a rug from this place . My friend purchased a rug here and after a few months it started coming apart at all corners . She called and emailed finally owner responded and gave her a number to place to have it repaired ... He said no warranty!!! 3500k down the drain....
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May 2021 by Hala Ahmad
Can’t even get a hold of anyone at this store. I called several times and it goes to voicemail mail. I send an email and still no response.
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February 2021 by Christopher Leyva
Rug mart is a excellent store for rugs. You will be surprised of all the type of rugs they have. Michael was very helpful in the process of finding the perfect rug at my house. Excellent customer service
