Sally Beauty, located at 1436 West Gray St in Houston, TX, offers a wide selection of salon-quality products at affordable prices. Customers can find everything from hair care and color to cosmetics and nail care, featuring popular brands like Clairol, L’Oréal, and Wella. The store is well-organized, making it easy for shoppers to locate what they need. While many customers praise the friendly and knowledgeable staff, including the manager, Isabella, some experiences have been mixed. Positive reviews highlight helpful employees who go above and beyond to provide excellent customer service, such as finding out-of-stock items and offering great product recommendations. However, there have been complaints about a specific employee who was perceived as dismissive and rude. Additionally, some customers reported issues with online orders and communication, citing a lack of responsiveness from certain staff members. Despite these mixed reviews, Sally Beauty maintains a commitment to customer satisfaction with their Love It or Return It Guarantee, encouraging customers to unleash their PROtential with the right tools and products for at-home results.
To the worker today who helped me choose the right color corrector and dye, you are an angel and my hair looks exactly how I wanted it to! All the red is gone, thank you ❤️
April 2026
Been shoppin at Sallys for 40 yrs,many at this location
April 2026
I’ve been to a few Sally’s , but this was the best one I have ever been too, I was treated equal as a customer and I was treated very well by all your employees , they were very Professional
