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April 2024 by Karen 2.
the selection here is underwhelming. not much for trinkets, barely any furniture. the staff are friendly polite and accommodating.
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March 2024 by Virginia S.
I was in the Salvation Army on Washington today, and I watched the employees making fun of a homeless man who was talking to himself. Ironic! As I know that most of the people there are recovering from alcohol and drugs. I'm sure many of them have been homeless and partially insane at times. I know I was 35 years ago when I finally got sober, I thought it was absolutely horrifying. I wonder why they did that if it makes them feel superior to make fun of one of their own... Another human being in need it makes me wonder if they make fun of other people behind their backs very uncomfortable situation.
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February 2024 by Boy in a Blue Dress
I love this store, I only visit when it's the 50% off everything. There are some things that are overpriced, but if it's too much, keep looking. If it has a snag or you notice something, let the associate know, they may lower the price ? if it's something simple you can fix, get it! Nice clothes overall. I'm no longer interested in malls. Thrifting is it!
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January 2024 by Maria W.
It seems to be a good thrift store. I didn't purchase anything, but I did look around the store. The bikes are priced at Goodwill standards which is for profit and not affordability. Used bikes shouldn't be $200 as that's ridiculous. A new bike would cost that much. A few of the furniture is outdated and not in a vintage way, but at least from the 80s. Some of it looks like pieces from popular furniture stores and they were unscathed. I did see a familiar piece of furniture that is up to date and since all furniture is currently 50% off, they are reasonably priced to sell. The staff are talkers so beware if you thinking you can casually browse without being spoken to. Staff members seem to like to follow you around just to spark up a conversation with you which can be annoying. It happened to my friend and I three times. Twice by one staff member who was strongly trying to convince us to buy an article of furniture and another time by guy who followed us onto the second layer of the store. I even noticed that did it to other consumers as well. The purse and shoe collection appeared to be well stocked with the selection being very nice from cowboy boots, running shoes, to leather engraving purse. Huge store.
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December 2023 by Linda S
Best Salvation Army Family Store!!! Friendly employees that go out of their way to help! Huge selection of furniture
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December 2023 by M Martinez
I love this place, the employees are kind and friendly. Prices are fair
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November 2023 by Ben Perkins
Scheduled a pickup for some items to donate and it was a terrible experience. First I tried to call multiple times and no one answered even though I did leave a voicemail. After about a week of waiting, I scheduled online instead and they required me to create an account for it. The form to fill out was actually pretty decent UX, but they missed some key details. Like apparently they needed to contact me before the pickup to confirm my address and ask about the size of the bed frame. But there was no mention that contact would be required before the pickup or that they would need the size of bed frame.Please add something in the online form that asks for the size of the bed frame and include info about how contact will be required or the pickup will be cancelled. I didn't leave a phone number or email because I didn't want to be contacted and figured they would handle it all for me and make it easy. But when I called the morning of to confirm that the pickup was still happening I was told it was cancelled?? I had just left all the stuff outside my apartment because I trusted them to handle this and make it easy. So please, fix these issues! I'm giving you free stuff (that's in great condition) that you're going to sell and so many people would have bent over backwards to get this stuff, but instead you made it frustrating for me.
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September 2023 by Gabi Garcia
I can’t say enough good things about this shop. The folks working (volunteering) there are super kind. They have a great selection of furniture and much seems to be store donations (new). Snagged an amazing leather sectional at $600 and originally $2900 from rooms to go in excellent condition. They will help you load your furniture into your car/truck. Check this place out!!
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July 2023 by Shantell Shantell
THIS IS AN AWESOME PLACE!First thank you for all you do to help the Men and Women who need you.Store is clean and organized. I love how things are grouped by color. Staff is friendly and willing to assist. Prices are a little high but we have to remember that the money goes to help people who have lost their way. They are funded by the sales. Thank you again for a great shopping experience.
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May 2023 by deborah reed
Staff fantabulous but furniture prices are a bit over the top
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May 2023 by C Mos
I basically give them this score. Because this store is always organized and clean. Plus, They do an excellent job of dislaying decoration and furniture. Everything seems to be displayed by color and purpose.
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April 2023 by Olivia McCoy
One star for organization. The prices are insane. $20 for a ripped, beat up purse that's a Walmart brand. $30 for a clearly used Shein dresses. I did find a Valentino top for $6, but all the workers had been trying to push people out 20 minutes before close, so I left it for someone else. At 5 til, they started literally yelling for people to leave. Won't be back.
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April 2023 by Ana Gomez
Employees are friendly and courteous! So much to choose from, you will definitely be talking something home!! Clothes is in great condition!!
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March 2023 by wtamu. m.
I am completely irritated and disgusted with the Salvation Army in Houston. Their drivers are the biggest liars and laziest people ever. We had scheduled a huge donation and went online and listed everything to donate from my dad's estate. We were even contacted by a lady in their office after we submitted it online and we discussed the amount of items and she seemed very excited for such a large donation. We made 100% sure everything we were donating was in great shape, boxed well and ready to go. The 2 drivers finally show up after being over 5 hours late and they both looked pissed off. They walk in like they are just there to pick up one thing and then realize that it is actually 67 things we are donating and they refused because in their words we were stop #6 for them for that day. The short driver then lied to his office and told them there were tears in the sofa which was absolutely untrue! Not one tear, not one stain, actually the sofa and loveseat had been purchased less than a month prior and they were in like new shape! He just didn't want to lift anything into his truck so he lied instead! We were only in town that weekend to have everything cleaned out of my dad's home so if we would have known that their drivers were lying, lazy asshats, we would have scheduled with other charities but since they were also 5 hours late, that left us scrambling to get everything out in that timeframe! This whole ordeal has put a super bad taste in our mouths and due to the way they treated us, we will be cancelling our annual contributions to the salvation army and have told quite a few family and friends the story as well (not to mention the folks who were there at my dad's at the time this happened and witnessed it all) they have all decided to spread the story as well and it will continue to get worse. I will also be blogging about it and spreading this story to others and it will then hopefully keep on deterring folks from donating to such a classless charity!
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February 2023 by Domingo Cuellar
I see a lot of positive reviews and very little negative reviews. The good always outshines the bad until it happens to you.I recently bought some furniture from the store at a fair price. Unfortunately the delivery driver left me with a bad experience and a willingness to put this out there. The message that I am publishing hopefully helps another person not make the same mistake I made. Please think twice about hiring the third party deliver service “pleasant.” This person is very manipulating. Agrees to deliver for a set price, then uses anger and rationalization for work performed as a means for financial gain.I believe that you when you agree to something you should honor your words.Some people I guess don’t live by honor. Just my opinion.Be aware of the deliver service that goes by the name pleasant…..
