Sam's Club Cafe is a busy and often crowded spot within the Sam's Club store, especially on weekends. Customers appreciate the hard work of the cafe staff, who work tirelessly despite being understaffed and facing difficult situations. Even when customers are loud or impatient, the staff remains professional, friendly, and dedicated. One reviewer specifically praised the staff for their effort, noting they didn't quit or snap under pressure, despite being harassed and behind on orders. Many customers find the cafe service to be generally good, with staff answering questions promptly and helping customers find what they need. However, some issues have been reported, such as long lines, wait times, and difficulties with the app ordering system. One customer had trouble with the app and was told to wait in line despite calling in an order, which was frustrating. Parking is another minor concern at this location. Overall, customers enjoy the location for its well-stocked shelves and friendly service, especially highlighting the professionalism of staff like Sheila, who went above and beyond to assist. The reviews suggest that while the store and cafe can be hectic, the staff's hard work ensures a mostly positive experience for shoppers.
yk its a good price and for a buck im not complaining about the plastic in the pizza not that bad but they gave us a new slice ill say 2 stars for the plastic consumption
September 2023
This location is usually fully stocked, my only pet peeve here is the parking Aside from that, I love coming to this location.
August 2022
Customer Service ( Sheila was very professional,polite,friendly,and Caring. She put 110 percent to help me find my receipt for my battery I bought ). God bless Sheila. She Awesome
