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February 2024 by Jesse M.
When I go to Sam's I want to go grocery shopping in peace and not get harassed by the internet, cellphone sales people that are on standby ready to follow you half way through the store harassing you trying to sell you something you have no intention of purchasing. This store is good but this is the only negative experience that I have. It's so horrifying that I go all the way around the store to avoid them. Sometimes I go on the lane across from them but most of the time if you even glance to see if they are watching and make eye contact they chase you with their sales pitch. Please sams do something about this as I like your store and don't want to stop going here because of this. If this continues any longer, I will not renew my membership and will move on to HEB or Costco. Which yes I know Costco has sales people also but they aren't nowhere near as creepy as Sam's people.
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February 2024 by Julian A
Never, ever, under any circumstances, buy jeans from here. Sizes fit 4 times smaller and when you get the width you fit in, it swallows your foot like a dress. And on top of that if you got these for a gift you might as well throw them away because they need a membership card to even exchange or return them.
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February 2024 by Alejandro Lefebre
Compared to Costco, I like Sam Club better, I feel that it is more organized and updated in shopping technology. The prices are great I love this store it's my favorite
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February 2024 by Jackie Delgado
The worse !! Make sure you check your chicken
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October 2023 by Priscilla Kasmer
Great prices, very friendly & helpful staff. Always an adventure exploring the new products. I'll be back!
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October 2023 by Maria Aimen J.
Ms. Brenda at the bakery was great at taking all of my questions and helping me order a cake for a party. I don't think there's a huge savings on most items, but definitely there is with the bakery- they have lots of good stuff! I like this sams compared to another in the area.
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October 2023 by Ly Nguyen
The parking lot is really messy, but you’ll will find what you need at the store. They don’t carry unique brands like they do at Costco.
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September 2023 by Max M.
I called the number listed on here and selected option 3 for tires @358 pm and a Philippino woman answered and said she was the call center, asked me 3 times for the Sam’s Club address and then tried to search for my tires but took like 15 minutes saying there was a system glitch. Then she transferred me to the local tire shop to wait for another 30 min. No one answered so I hung up. How am I supposed to schedule an appt to replace all 4 of my tires if no one answers and when they do they couldn’t help!
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August 2023 by Tynice Friday
This Sams is ridiculous! Ordered curbside over a week ago. 2 of my items were missing and I have been calling everyday for a week straight trying to speak with someone in curbside for a refund. Only once did I get through to someone in member services who transfered me to curbside and of course after 30 min on hold nobody ever came to the phone. Contacted the main line and they said the club I purchased from has to help. Never again and as soon as this membership is up, Costco it is. Not spending weeks calling just to get someone to answer the phone. HEB would never!
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August 2023 by Ms. Washington
For the second time this month and last month I sent my son to get a rotisserie chicken and it came back burn as f. The first time I was like okay maybe the Youngin getting use to the temps. This time unexceptable. Asked to speak to a mgr. He at lunch. Okay lunch at 5 p.m. rush hour. Bought a whole pizza a couple of days ago matter fact last Monday. Stomach was tore up. I can't stand this Sam's. I can't wait to get back to my favorite Sam's at 290 & West Rd. ?
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July 2023 by Lizzy Bryand
WOW SO I PRE ORDER A FOR MY MOM AND I COME AND PICK IT UP AND THIS IS HOW IT LOOKS.... NO BODY COULD FIX IT NO BODY CARED . STORE MANAGER WASNT THERE. THIS IS EMBARRASSING AND HORRIBLE. I WILL NEVER EVER BUY ANOTHER CAKE FROM HERE EVER AGAIN
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July 2023 by Chik 713
Not bad place to buy in bulk but not that many varieties as I expected. Did manage to find a lot of good stuff in big abundance and left with a cart full of stuff. Really wasn't any staff around to help navigate or ask questions. The staff we did encounter were too busy restocking. One thing that annoyed me most was that it was so hot in there! I was sweating and made me more irritable. Overall it's ok place to shop when you need bulk items.
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June 2023 by Angelica S.
So it's been over the 10 days that we were supposed yo be refunded for pizzas we never received. My husband ordered 2 meat lovers pizzas when he walked in at 6:45. He got what he needed and paid for his items separately, it was 7:04 when was finished. He went to get his pizzas and the lady told him that they were closed. He showed receipt and she said they called him and when he didn't show up they sold the pizzas by the slice! He asked if they could make him some and they refused. He asked for the manager and she told him that should have just waited for the pizzas and this wouldn't have happened... She took his receipt and showed it to customer service, they said they would refund the money and it would take 7-10 days. It's been 12 days and nothing. If o could give ZERO stars I would.
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June 2023 by Brittany McCool
Because I have 2 under 3 years old I can't just go in and shop without at least two meltdowns well I did pick up and it was great!!! $4 to keep my sanity! Thank you all!
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May 2023 by Leland Jefferson
I absolutely HATE how these people stop you at the door like club bouncers asking for your membership. I understand asking if you have one to encourage sign ups, but this lady basically jumped in front of me to prevent me from walking in if I didn't show it. I can't buy anything without one so If I say I have a membership, let me in.