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July 2023 by Heather Jean
Trustworthy, friendly, honest and knowledgeable staff. I came in a couple weeks ago to have my wedding/engagement ring cleaned, plus fix a pair of amethyst earrings that had been broken over a year! My engagement ring contained a diamond that was my great-grandmother’s anniversary diamond. They did an excellent job and had good price!
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July 2023 by Julia Hinkle
Staff is friendly and knowledgeable - always take care of everything with a smile! Fair prices and they know what things are worth. Highly recommend Sasha!
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June 2023 by Vijay Vijay
Great price for the service they provide, they are so friendly, I definitely recommend them.
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March 2023 by N Valle G
Small place but Great prices! Wonderful service! I loved. Excellent service. In English or Spanish. It's a good deal!
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February 2023 by Edyth B
I recently had the pleasure of visiting this watch repair shop and I must say, I was thoroughly impressed with the level of customer service I received. The staff was incredibly friendly, welcoming me as an old friend and making sure that my concerns were addressed. They took the time to listen to my problems and offered solutions that were both affordable and effective. To my delight, they fixed my watch, which had been broken for a long time and other repair stores were unable to repair. I was beyond grateful for their expertise and determination in getting my watch up and running again! Overall, I highly recommend this watch repair shop to anyone in need of affordable and top-notch repair services. Their commitment to customer satisfaction is truly unmatched, as well as their ability to make each client feel valued as an individual rather than just another face in line or another number on their ledger sheet.
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February 2023 by Andrea Peeler
Jim and his staff were so welcoming, friendly, and efficient. Had great pricing for watch and jewelry repair that was done on the spot.
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February 2023 by Paul Khuri
Great service and quality of work. Definitely got my money’s worth on a necklace repair. Thanks Sasha!
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January 2023 by Shittu Kola
Quality service
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January 2023 by Giampiero Gentili
Great service. Much appreciated! Very nice staff! :)
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October 2022 by TxLatinchick A
I stumbled on this Jewelry Repair shop, by chance, looking for a reputable repair for my Ladies Omega Constellation watch. I was sure that it needed a battery.Yes, I've gone to the very High-end stores in the Galleria area ( we all know them). What irritates me about them is: (1) the traffic inconvenience, and (2) the aloofness. They, also, tell me to return in a week for a battery replacement!!Not Sasha's Jewelry. The receipt also says "Wristwatch. com" on 14517 Memorial Dr..They quoted me a fair price, told me they had the battery and that I could wait approximately 15 minutes! OMG! The nicest people. And in my area!! I told them about my husband's Omega & they told me that they had the part's & to bring it in.While I waited, I spied some BEAUTIFUL Zuni Jewelry. Unfortunately, too small for my wrist. (DARN)No pun intended, but, this place is a JEWEL!A Jewelry repair in my area, reputable & fair.This place is a KEEPER! Highly RECOMMEND!
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October 2022 by Millie Galjour
So happy to have found this shop!Great neighborhood vendor with very courteous and knowledgeable staff.Very welcoming regardless if you are repairing a Rolex or a Timex or repairing that gold chain you loved somuch!
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September 2022 by Laura Hogan
I took my mom to this place to replace the batteries on her watches and we received awesome customer service. I was informed that they moved to this new location not long ago so they were still trying to settle down and that’s understandable. Prices were reasonable for the battery replacement and job was done right away.Go check them out and their cute bags and jewelry.
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March 2022 by Darian Edgar
No customer service, going to take a week on a simple engraving. When I asked for a timeline she said she wasnt at work yet, that she was pressured and I simply asked when will it be ready
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January 2022 by Tim Smith
Very Experienced and great service!
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January 2022 by Tia Bulliner
10/10. The place was very accommodating. I was looking to sell a gold piece. I had visited other places before stopping here and they gave me the best price. They do have many items all at good prices. I seen purses, jewelry, guns and ammo and coin collection pieces and im sure there were more than what I remember.