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October 2023 by Eddie S.
Most employees there are at least respectful, but there’s this old asian employee, I don’t know his name, but he works late nights and he’s very disrespectful. I understand working late nights can be frustrating, but I always speak to him politely and he always gives a terrible attitude back. Which sucks because I actually like this location! Either y’all have to speak with him or find a new employee. Please!
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May 2023 by Pj Burgos
Very friendly, clean, great service, and very helpful
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May 2022 by Kyu K
Very POOR service, horrible attitude. Almost considered it to be discriminatory! Please do your business elsewhere. HIGHLY unprofessional.This happened Friday, May 27th at around 8-9pm.Got refused a purchase of alcohol, after presenting my newly up-to-date ID that I just received this 2022.I am 25 years old and the cashier (black 40s heavy set woman) stared down at my ID as if she had never seen one like it before. It is a TEXAS ID.One look and she already thought to herself it is fake. FALSE. It is real. Anyway, please educate your cashiers in proper knowledge of the government ID, might be useful!TLDR: Night time gas station cashier can't comprehend difference btween a real ID or a fake ID. Highly rude customer service. Denied alcohol when OP is 25 with valid real ID.
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January 2022 by Yelper Lou MC
Got gas pumps on both sides of convenient store. Glad to use my Kroger Rewards benefits at Shell station.
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November 2021 by Luis M Chen
Got gas pumps on both sides of convenient store. Glad to use my Kroger Rewards benefits at Shell station.
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November 2021 by Lou C.
I'm easy to please. Came to this Shell Station on Kirby and SW Freeway feeder road because a nearby Valero got a nut case working there. I had to flee. Google Maps directed me to the opposite direction for gas. "Oops," says my brain. That app sent me to the north side on Kirby. I can see my gas gauge dropping. Gotta make a U turn. On the way to find Kroger Fuel Center, I found this Shell Station. Hell with GPS. I'm here with Shell. It's not bad. All gas pumps filled up with cars. So, I went around the convenience store to find 4 more pumps. There is a TV at the pump. I wasn't looking and suddenly gas tank all filled up. Wow. That was quick. Price was very competitive. Well, I didn't notice the price since I started to drive more often lately. I think my Kroger Rewards program helped a little. I'll try carwash next time.
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June 2021 by Jorge L
Horrible cashier not type of customer service.. the cashier at night is rude ? and no respect to customer.. very disrespectful
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November 2019 by Vincenzo Correale
A huge THANK YOU to the lady attendant at this Shell in the early morning. She was of great help and very kind. People like this are the ones making a difference every day. People that don't get "stuck" in the problem or the issue and just focus on solving the problem. That's what I call great customer service, and it's those things that one doesn't forget and makes you want to come back. Please send my regards and gratitude to her.
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August 2018 by Andrew .
I've gotten gas here twice. Both times it took 20+ minutes to pump 10 gallons of gas...
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June 2018 by Alexander Covington
They have a car wash! If you're looking for one, come here.
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June 2018 by Eric Uranga
Slowest pump ever in town.
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June 2018 by Juan Gonzalez
Unas de las gasolineras mas caras de usa..mejoren los precios..
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December 2017 by Luis E. Gomero
Clean and price is right
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November 2017 by Louis Evans IV
They have gas. Gas makes my car run. That makes me happy.
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October 2017 by Christian Lopez
Good location on the corner of Kirby and 59.