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March 2023 by Matt Thomas
Ordered two pints of ice cream through Uber eats. They didn’t have one of the flavors, so they decided a substitution was out of the question and treated the Uber Eats driver-who was extremely nice, btw-like garbage. Sounds like they have some great customer service there! I will never step foot in the place. Luckily Uber Eats will give a refund, because it sounds like they NEVER would. Sounds like a terrible operation.
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January 2023 by BLACK KNIGHT
Be very careful driving in this parking lot because it tore out my power steering on a Saturday had to call the police and do an incident report on damage to my vehicleThe clerks that work at the store came outside and examined and saw the fluid but had no other information to give me as to the owner had to track him down in Sugarland and got all his information now I will take him tocourt
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December 2022 by BLACK STALLION
Be very careful driving in this parking lot because it tore out my power steering on a Saturday had to call the police and do an incident report on damage to my vehicleThe clerks that work at the store came outside and examined and saw the fluid but had no other information to give me as to the owner had to track him down in Sugarland and got all his information now I will take him tocourt
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November 2022 by nick praetorius
Tried to sell me a 24 pack of Ozarka water for $14.99. Absolutely asinine. Go down the street to the Valero instead.
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September 2022 by Amin Marjani
Simply amazing, all fuel up stations around houston are always clean clean restrooms fresh donuts and very nice employees for someone that spends a lot lf time on the houston roads I definitely look out for fuel up gasstations to do my usual shopping and refueling 10/10
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January 2022 by Troy B.
I work around all of Houston and for my job I have to stop at a gas station when I need to use the restroom I normally use the restroom and grab a snack for the road when I'm done. When I walked inside this location I planned on using the restroom and getting something to eat after I was done. I saw that there was a pin pad on the men's restroom only so I went to the employee at the register to ask if there was a code to use the restroom. He rudely replied "the bathroom is for customers only" and told me the code I couldn't hear him from behind the plexiglass so I said "sorry could you repeat that" he rolled his eyes and repeated the code I said "thank you" after that experience it made me not even want to buy anything like I was originally planning to. I understand it was a cold and nasty day outside but, personally if I had someone like that working for me that was losing potential business I wouldn't be very happy. After I walked out of the restroom I heard him rudely talking to another customer about the same thing, so I wasn't the only one. It was a nice gas station and a clean bathroom but the employees could definitely learn some customer service. I rarely ever leave reviews on google or Yelp unless I had a really great or really bad experience and this was one of the really bad experiences. I hope everyone else has a better experience here if you come here.
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February 2021 by Matthew Borchers
The person working behind the counter was not wearing a face mask.Also there was no soap in the men's restroom.This place is nasty.
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May 2020 by Tosha Miller
I filled my tank up bought a car wash and ask the guy if I could get a coffee or hot coffee and he said no no you cannot he wouldn't even get me a coffee himself how rude I spent a lot of money. He should have gave me a free coffee
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March 2020 by Frankie J
I give the Shell located at 15450 Tomball Pkwy, Houston, TX 77086 TWO STARS PLENTY of snack options, but the staff needs lots of help. Customer service while on the pho,e is never good. 2️⃣ ?'S
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January 2020 by Maria Jaimes
The car wash DOES NOT work! Has not worked in years!! Really annoyed they still haven’t fixed it. There are not any signs that tell you is out of service either.
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September 2019 by Tiffany Pacheco
Check your expiration dates! Decided to buy an Original Slim Jim by the register. Later down the road as I took a bite I noticed something was wrong. The thing expired 2 years ago! Tried calling them but the number doesnt work.
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April 2019 by Jessica T.
I like coming here due to the fact that the location is convenient because it is between the beltway feeder, and 249. The only problem I have with coming here is actually leaving. It takes forever because of the constant flow of cars packed up near the traffic light. Then you have to go through the turning lane, and be lucky enough to have the person in next lane over to let you in. It's a constant battle leaving here... not my favorite but I deal with it.
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October 2018 by Stefanny T.
I stop here for gas because its convenient being right off beltway feeder. I try to only get gas and not go inside because the lady that works here is EXTREMELY RUDE and ALWAYS on her phone. The guys that work here are also always on their phones. They need to work customer service
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August 2018 by Q R.
When you're pumping gas they ask if you're interested in a car wash. I selected that I was. I went to the carwash and it was not working. I walked in and asked the cashier for a refund because my code was not working on the car wash. She refused to give me a refund because the carwash was not working. I had to ask several times that I paid for a car wash and I wanted a refund. She finally gave in but had a major attitude. Not great business practices.
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July 2018 by T T
That girl that works there is d*** as a rock. If you can't sell lotto or know where the tire pressure is why are you even working there. Great location for gas but they really need to hire someone else to run it.
