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February 2024 by Jose Cruz
Pumps have a software reset around 12:30 a.m., then the pump is out of service ??
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November 2023 by Ivan Bettinazzi
Rudest gas station in Houston, it was raining and I asked where the restrooms where was told outside, went there it was licked, came back and the cashier admitted he gave the key to a customer prior to me! Very rude man barely say a few words
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September 2023 by Brett Shim
Wish there were negative stars. Bought gas and a car wash. The wash code was invalid. No one knows what to do. They keep referring me to the 'ghost' manager who is never there and whose phone is never answered, and the other disconnected. Shell Corp can't get them to respond, and so they take money and disappear. No solution or help !
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September 2023 by B C S
Car wash code does not work. No one to fix the issue and contact numbers to manager do not work. Employees are useless looking for that elusive manager who is not there except at 7am !! And then they aren’t sure !! Even corporate can’t contact them. Scam?!
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July 2023 by Yaa
The most deplorable bathroom I’ve seen. There was also no tissue in the bathroom, nor even any coffee/drink napkins inside the store. I told the clerk there’s no tissue for the bathroom and he told me they’re out of stock and that I could purchase an entire roll to place in the bathroom.Place is super run-down. Even half of the gas pumps were broken.
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July 2023 by turok jenkins
The water I bought tasted like it had been out in the sun for days and the diet coke I bought was expired..
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June 2023 by Ashley Scott
Close whenever they’re ready, hours of operation is a lie
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July 2022 by Robert Washbourne
Tire fill station doesn’t work but still takes your money
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June 2022 by Makenzie C.
Today was my 2nd time going to the store during the day and the door was locked . I knocked on the door at5:50pm and the worker threw his hands up as if I was bothering him . I live right next to this store and I will never be back .
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May 2022 by Tyler B.
HORRIBLE!!!!!! I spent $25 on gas and got charged twice. Once for $25 and once for $86 that I never spent here from the same day. Went to ask for my money back and was told to come back early in the morning and there was nothing that could be done. Required me to call my bank and have my card deactivated. I'm from another state so it left me without access to any money. Will NEVER come here again!!!
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April 2022 by amin heydari
Every time I gas , it does not print the receipt and it is always finishedDevices are always broken
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January 2022 by Evil Captain Fluffy
So.... there is a cashier, who, when walking up, makes the "cut off, no sell" gesture as I just need cigarettes... what purpose does he serve then? The pumps LITTERALLY do the job for him, unless you need to pay cash.... but yet.. um.. he can't bother to sell anything else??!! Am I being pranked?? Are the real employees tied up, and held in the back?????
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October 2021 by OTM Mel
Bad service they steal from you I don't use a credit card too high you don't get your amount of gas did you pay for sometimes you don't get gas I suggest anyone that's everyone to know this don't go to the Shell gas station I don't care how much gas you need it if you'd ever the last gas station on Earth are they wouldn't get my
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September 2021 by Kyle Wilson
This location advertises itself as being open 24 hours a day, 7 days a week, 365 days of the year. But guess what? They lied.No one is ever working the overnight window. No one EVER answers the buzzer at the window. No one EVER responds to knocking on the window.This station is one of the worst run Shell stations in the Greater Houston area. Honestly, it would do people more good and bring about more benefits to the surrounding community if it was permanently shutdown and bulldozed into oblivion.
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September 2021 by Huss Alzaidi
Rude owner and bad service, he don't care for clients concerns!!!, I full up gas and the touch bottoms on the gas machine but it don't respond because it's old & warn, I have to go inside to get the recipient, a waste of time, when I told him he was very rude in responds and didn't seems to care, he looks like taking advantages of the location, never will come back again.
