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April 2023 by Eric Alberto Tovar
Great service
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December 2022 by Ryan King
Great experience. Customer Sales Rep (Liam) is a superstar!
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August 2022 by Kimberly Michele Provance (uNiQuEwEiSeL)
beautiful, well put together, very inviting business.
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June 2022 by Stephen B
Awful customer service. Morganne was rude argumentative and unprofessional. Should definitely not have a job in customer service. Tell me it’s impossible to look up account by name even though everyone else can. Than when she did said there will be thousands of companies to search for and will never find it. Was the #1 search result. She than stormed off mumbling something under her breath and when she returned with the paint she was still mumbling about how we should just do what she wanted instead of her doing her job.
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April 2022 by Steve Dubaniewicz
Had a hard time finding our new company color (Pantone cool gray 11). After going to a couple of other stores without any luck, Meghanne was able to find it. She was super helpful and knowledgeable and was able to match the color exactly. Made my day!
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April 2022 by Michael Gaydos
Excellent experience Morganne had great customer service, and went out of her way to mix my paint for me!
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January 2022 by Wade Coons
Went in to buy paint to redo the entire interior of my house (I have a commercial account for work). Troy at the counter helped me get exactly what I needed. The only thing they didn't have in stock was some oil based semi-gloss due to the supply chain issues.Troy called around to about five different SW stores for me until he found one that had it in stock. They were busy and short staffed when I went so it was something he definitely didn't have to do. I walked out with all the paint I needed about an hour later. Top notch service here.
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September 2021 by Scott Wesley
I am purchasing some 55 gallon drums of Steel Spec Shopcoat Primer and they shipped it to this store. I called during regular business hours to arrange pick up and nobody answered the phone. It rang 20 or 30 times then just cut off. I called back and a guy answered, put me on hold and I am on hold at this very moment as I type this review. By the looks of things on this review, customer service is not a high priority at this store. They are the only place that has what I need so here I am, on hold... still!
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July 2021 by Al DeSouza
This place is not even worthy of two stars but since they actually carry some paint that other SW don’t, i give it the two. Be prepared for incredibly long waits. Staff is unpleasant and don’t care one bit that you have to wait hour plus. They even look like they dont want to be there. Third time in this store and never more than one or two at counter. They will not prepare (at least my orders) ahead of time. Place is a rat hole.
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July 2021 by Pamela Torres
Very Rude, couldn’t even ask a question and Zack flat out says “I don’t have this, what do you need?” Like can i ask the question? Then after I said ok he hangs up, most definitely will never buy from here. Thanks for your help Zack.
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May 2021 by B J
Front counter associate was great he took care of even the smallest issue i had
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April 2021 by Earl M.
I wish I have better words TOWARDS a BUSINESS but unfortunately I fell S.W. is such a large Corp they lost SITE of there BASE of sales Small contractors all across the world or USA THAT has contributed to PURCHASE power and build there BUISSNESS now they teach train or advise sales representatives to treat new customers or some type of CUSTOMER as not really meeding to negotiate or offer a Good or better rate to them ..reserve there perceived discounts for large bulk buyer development companies or chain buyers....I will be forced to go forward PURCHASE via FRANKLIN PAINT, PPG PAINTS...
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March 2021 by Dan garrett
Go there for work to pick up paint. Parking can be issue & lot is different shape.
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March 2021 by Fausto E
Nice store
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February 2021 by William Taylor
Always the best place for paint
