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January 2025 by Jay Schipp
This franchisee is ran by incompetent and lazy staff. They couldn’t be bothered to come out of the back and help another lady or me as we waited for them to stop joking about what they did the night before. They couldn’t be bothered to come out of the back aside from coming up to make small talk with a guy that appeared to be a painter by profession. go to the other location, or just avoid Sherwin-Williams altogether.
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September 2024 by Chris B
Sunday 08 Sept, 14:20 pm. Poor customer service. I'm the only guy in the store, worker stays in the back working, doesn't even acknowledge people waiting at counter for 10 minutes.
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August 2024 by Sandra Plata
I’ve been to this location multiple times and I really like it the staff is always super helpful specifically Marlon and Alan !
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June 2024 by Armando Camacho
Called today. 30mins before closing to put an order in for paint for the following day and they just hang up on us. We called with a second phone same person answered just to hang up again… we don’t expect it to be mixed the same day. But at least take the order to be mixed next day. We figured a manager was on duty… the name given was Cynthia. She also just hangs up the phone. This place has gone down hill. Not only did we send our contractors in to pick up the paint and they gave them the run around to the point they left…. Your employees need better training. Do better!
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March 2024 by Laura Stacy
This is by far the best Sherman Williams paint store. Every single one of their employees is incredible, but specifically William. William not only is patient and understanding of his customers, but an absolute specialist when it comes to matching paints. His knowledge of finishes is so helpful. He understands exactly what you are trying to accomplish. The employees here are incredibly kind and incredibly hard-working. I wanted to take the time to write
this review Because these guys are sincerely great. Each one deserves a raise in my opinion.
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January 2024 by SCOTT CHADBOURNE
The guys at Sherwin Williams on Main st in the Heights have been great. Joseph, Dante, William - paint guidance and advice. I spent about $1500 for our house exterior and now interior paints and always super helpful. One returned can as well with no issue. For a novice like me, they are a full backup team who I appreciate. Scott Chadbourne
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January 2024 by Mario Bermea
Alan is a great worker, over team is solid
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October 2023 by jes anthony
Convenient location to the heights area. Customer service is professional and courteous.
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September 2023 by Ana Tapia
Store associates were very helpful in color matching my paint and explaining paint products and finishes. The associate also helped by signing me up for a Sherwin Williams account to save $$. My order was prepared and taken to my vehicle. Overall great experience and was in and out with what I needed in a timely manner. Definitely will be back for future purchases.
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July 2023 by Kayleigh O'Brien
I came in three times today and William was fantastic. Knowledgeable and patient. I will definitely be back.
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July 2023 by Claudia Valbuena
Just left the store, and was so impressed by the associate working, William. He was literally the only employee in the store with a line of customers waiting, but he handled himself so well in such a stressful situation. He was constantly courteous, friendly, and customer focused. Whatever this guy is making, he deserves to make double! He helped me find the color that matched the exterior of my house
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June 2023 by Diana Jean (Luna’s mom)
This store has great customer service especially from Joseph and William! Very patient and helpful staff! Highly recommended! I visited other paint competitors and big-box stores and these guys are #1!!! Love the paint products too! ?
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May 2023 by Austin Potts
Great service here, Joe was very helpful and made sure i found what i was looking for.
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April 2023 by Linda Dello Stritto
I have been buying paint at this location for a number of years while I had a renovation/ building business. Now that I am retired and renovating my own home I really appreciate their excellent client services skills and absolutely love their Emerald Exterior paint! This quality paint transformed my Victorian style home!
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January 2023 by Diana Jean rdz
This store has great customer service especially from Joseph and William! Very patient and helpful staff! Highly recommended! I visited other paint competitors and big-box stores and these guys are #1!!! Love the paint products too! ?
