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March 2025 by Meredith Hamilton
The employees were so helpful!! The restrooms were in the back of the warehouse, so I was surprised they were so clean. With so many Sherwin Williams locations to choose from, this one is excellent!
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September 2024 by Sami
Probably the greatest combination of staff I’ve seen anywhere. Respectable at every level of interactions. Above and beyond protocol, always with a positive attitude, and problem-solving approach. No matter where ai am in Houston, I will always order from the Fondren location.
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August 2024 by Julianne Townsend
Edgar Carrillo is an outstanding manager! His personable attitude and vast knowledge of painting is superb. I was so pleased with his service I will recommend this store to everyone! I am so happy with the experience I had and my final choice that he created by his additions to lighten the shade. Truly Edgar is an excellent salesman! I will send photos when the job is complete. Thank you.
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April 2024 by Maria L.
The woman was not helpful at all. she looked like she did not want to be there. she was very rude and looked at her phone every chance she got. she didn't greet me and asked me, "what did I want". i felt rushed and like a burden to her. the store manager Justin was very patient and kind to me. i will only go back when he's there. all hispanics, please avoid this young woman at all costs!!!
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January 2024 by gerardo Calderon
Good attention and end Spanish
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December 2023 by Tomy Urquiza
Excellent customer service. Thank you, Justin Gonzalez
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November 2023 by Gabriel Sarmiento
Bad service . They made me wait 1:30 ? to give me one
Simple
Painting.. lousy service….
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September 2023 by Julio Enri
I went today and I received really bad service from an American man and also before me I was serving another man who does not speak English and I was also treating him badly because I did not understand him. If you do not have patience, it is better to look for another job.
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September 2023 by Mauricio Quintanilla
The worst service so much staff to make you wait so long just to pay for some brushes
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April 2023 by Keisha P.
I am blown away at the level of service and helpfulness by the employees at this location, especially Colton. Everyone is friendly, but Colton helped me a ton, super informative and thorough. Really knows the science of what I was purchasing and helped me make all of the decisions needed for my paint job. Even remembered me when I was back with my decision. Great product, great people. This isn't the nearest location for me, but I'm so glad I stopped here and will definitely remember this store and be back in the future. Many thanks to the whole team!
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September 2022 by ro ro
I went to the store and was greeted and helped by John. Very nice and knowledgeable. He explained everything we needed to know. Great experience!
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September 2022 by Florencio Ortiz
Cameron Gregory. I asked you about sw3120 wood stain and you said you didn't know and you didn't want to look for another SW that had it, because you didn't want to waste your time. So who else can help me find your products.
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August 2022 by Howard Sims
Great service. Lines are out the door. They work fast to get you out but very long lines. Need more employees
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May 2021 by Don Cannon
Don't have pro mor200 are400 paint? But hundreds of$55 exspensive paint
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April 2021 by Eric Collins
Always helpful