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November 2023 by Deanna Young
Absolutely outstanding service and knowledge by Reggie and Mike! I love my sleep number new bed. It's my 3rd bed purchase from Sleep Number. Fantastic bed.
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November 2023 by Gina Washington
I received a 5 star experience at this sleep number location. Reggie, Justus and Mike were very knowledgeable and provided amazing customer service. I wasn’t sure if Sleep number was the right option for me but their knowledge and customer sealed the deal. If your looking to upgrade your sleep this is the location I recommend!
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June 2023 by Susan Baker
What a great experience buying a bed. No sales pressure, just so relaxing trying out all the fabulous beds. I had never thought I'd go this route with a mattress, but I'm so glad I did.
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April 2023 by Rebecca Dudley
Marco was very knowledgeable and walked us through the whole process as we were new to Sleep Number. We walked away with a new mattress and are very excited! Would highly recommend this location to all!
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January 2023 by Robin J.
Had my bed for a few years now....I paid for a $10k bed and adjustable frame that came with a cheap, janky remote that drains batteries worse than anything else in my house, won't connect to the app on my phone so I have no choice but to use said janky remote, and I'm now inspired to write this review because the underneath lighting is not coming on.To add, my side of the mattress deflated randomly one night so I called support and was told I would be charged for someone to come out. I said, uh... NO! There is no way in down below I was going to pay you to fix your shoddy product that I AM STILL PAYING you FOR! Then, magically, they saw I was under warranty and wouldn't be charged this time but would if they had to come out again. So, if you're cheaply made products break again I'll be forced to give you even more money?? PsssshhhhhhLearned my lesson, never buying from this company again. WAY over priced for the junk you get.
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November 2022 by Fiona Chow
My family has had Sleep Number beds since 2005. I've slept on them for the majority of my childhood. As an adult, I've decided to upgrade my full size mattress to a king size mattress and wanted to go back to Sleep Number. Marco assisted me and was knowledgeable about each bed. We were price-sensitive and they worked with me to match discounts and deals found online. I haven't received my bed yet, but this review is for the awesome service that Marco and his managers: Reggie and Blake.Thank you :)
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December 2021 by Fox E.
I need to go to sleep, call me to wake me up? Don't call my regular phone, call my sleep number. I have no problem with Sleep Number beds, and some of them are really nice, but they're very very expensive, so you expect top-notch everything, and while the products are good and the service can be great, it can also be hit-or-miss, and the company itself isn't always my favourite, so overall I just about agree with the three star rating for this particular location.
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November 2021 by Marilyn B.
Justin the sales person was very polite & very informative. He explained everything in detail & made the purchase very easy. The gentlemen that delivered & set up the bed were also polite, efficient & answered all my questioms. The bed is wonderful & am planning on a 2nd purchase.
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November 2021 by Olga Van Curen
Justus was great. Mask worn. Bought a pillow that will last for probably 20 years. Got 25% discount as long term customers.
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September 2021 by Vinicius Melo
Great reception, attention, knowledge, communication and explanation by the staff (Justus).
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September 2021 by K B
The sales guy Justus is really cool and personable. Helped find the right bed for me.
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July 2021 by James Richardson
Going in for a sleep number really changed my life. Once I went in for my initial consultation, I was convinced that this is the bed for me. The staff was knowledgeable and courteous to our needs. Thank you sleep number.
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June 2021 by gatito mix
Great service!!! Thank you Jasmine!!!
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May 2021 by Paul Gunderson
Such a horrible experience I will update my review with a complete list of events. But let’s just say sleep number does not really do anything to help their customer. The corporate office when you call could care less if you have any concerns. I will also post my invoice of what the charged for my bed because it was was a huge discount and this company overcharges. I would recommend looking on Facebook and seeing the many complaints to customer service issues. I can assure yo
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April 2021 by esfandiar baharloo
I would give them 10 of 10 in customer service
