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July 2023 by Fall Out
I used to like comming here in the past because the owner (Sonny) is a good guy. But until the new guy Dylan came and tried to mess up the whole place. Don't listen to that guy Dylan, he just try to steal your money and gives bad services. He'll never give you a receip and never tell you what he's done to your car. If you happen to be there, talk to the owner (Sonny) and don't let the guy Dylan tricks you.
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February 2023 by L L.
My family has been doing business with Sonny T Auto Repair and Mechanic and Body Shop at 12161 Bellaire Blvd. Houston, TX 77072 for almost 5 years. I never questioned Sonny T because I trusted his knowledge of his profession. All I ask if for Sonny T to provide proof of diagnosis and examination of my cars before he attempts repair services. Sonny T would write numbers on yellow pieces of paper and give me a total that is always more than the actual total of the services he wrote. I asked Sonny T to please tell me the codes and errors he see wrong with my car but he can never explain. Sonny T has been scamming me for over 4 years and when my family witnessed and intervened Sonny T admitted to stealing money and overcharging me. Sonny T is biased and only assist Asian consumers with printouts, and proof of part purchased new/used and he keeps a complete log of what he service for each car in his system. Sonny T will make up prices and sometimes will repeat charge me for a service he fixed last month but all I know is I was returning to his shop multiple times each month. My family and I took my car to another dealership to get a full diagnostic test and proof of the status of my car. The examination showed Sonny T used old parts and placed parts backward. March 2022 Sonny T charged me 800.00 for Lexus tires and wheels/rims and he put old rotten tires on my car. By April and May 2022, I explained to Sonny T these tires are not new and I need to know where he purchased these tires. Sonny T Auto repair stated I needed new struts and that rotten my tires in a month. Sonny T falsified information to continue to scam me and pretend to complete services on my car. The tires I paid Sonny T since March 2022, I have replaced those tires 4 times because they are rotten and thread hanging out. I drive to work and home "NO NEW TIRES FOR 800.00 WILL ROTTEN IN 30 DAYS" Plus Sonny T claimed to not sell tires but he sold me tires and refuse to give me warranty documents and the information for the place he purchased the tires. Sonny T has lied about services and repairs. For 800.00 my tires are different brands and they are bald my rims are no longer Lexus so he never purchased new tires. Now my car won't drive over 20-40 mph and Sonny T can't explain what is happening to my car that I return multiple times each month. I ask Sonny T for a loaner car but he only gives loaner cars to Asian consumers I truly trusted Sonny T and he destroyed cars that were in great condition. I ask Sonny T to let me view the machine to see what the service codes are and he refuses to say the machine always breaks. I took my car to Auto Zone to get a printout of service codes and it revealed through the engine light repairs that Sonny T claim to fix. Now my car is unsafe to drive, I have driven with caution lights, and my car leans and slides without the rain being on the road.Contact Office of Attorney General - Consumer ProtectionDMVDPS
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December 2022 by M L.
Sonny T., Today's date is Sunday December 11, 2022, recently since March I have witnessed Sonny T defraud my sister Shawn. After finding out that Sonny T was stealing money from Shawn I decided to take her car to be analyzed by another mechanic. I asked Sonny T to show all of the work he has performed in Shawn's Lexus ES300 2010. Sonny T REFUSES to answer questions regarding her car he just writes on yellow paper and put a price then a total. The total at the bottom never equals the correct amount when I add it up. Due to my sister being on medication Sonny T has taken advantage of Shawn. So far I was able. To get $1000 returned after Sonny T lies about the total. Sonny T is dishonest about what he is fixing, Sonny T has put parts on wrong, charged $800 for tires that are not new and he REFUSES to tell Shawn why her car will not accelerate pass 20-40 miles per hour. I have witnessed Sonny T give the Asian people printouts, proof and history of work done on their car but Shawn's car is not documented in his system. I have spoken to Sonny T and I have given him a demand letter in reference to Shawn's car, Sonny T has been dishonest about parts being new, about fixing anything on her car. Sonny T is licenced by the state of Texas and Shawn trusted him. Shawn's car is unsafe to drive, her axel broke from her tires and he never can explain. Shawn's car was sliding in the rain and she paid Sonny T $800 for new Tires in March 2022. Shawn's car will not travel straight and it shakes very badly. Shawn purchased this Lexus cash over a year ago and she trusted Sonny T so as we look into all the cost and history Shawn was traveling to Sonny T 2-3 times a month and she just pays Sonny T. Sonny T (Owner)and Dylan (Manager) are racists and they both took advantage of Shawn. I will be contacting the BBB, DPS, DMV and the Office of the Attorney General Ken Paxton Consumer Protection for all the black consumers, black female consumers etc .... No one deserves to be treated this way. Shawn is hardworking and she needs her transportation safe.
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April 2022 by Marcus White
Worst shop to go to. The ac compressor i had replaced doesnt engage at all, my gas cap was replaced creating a check engine code and my 10 inch clutch some how became 9inch killing all acceleration in the car. They successfully turned my sports car into a junk pile.
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April 2022 by Angel T
I've been with them for about 10 years now and they always do a great job for oil change, inspection and annual maintenance. Highly recommended.
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December 2021 by Leshawner Livingston
Sonny T... Has Great mechanics the only place I take my car... Inspection, oil changes, mechanical work ect
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December 2021 by Shawn
Sonny is very friendly and welcoming. His business does excellent work and charges fair prices. Gives me a quote and doesn’t try to up sell or overcharge when work is done. He also did a little extra work on my car at no additional charge. I highly recommended Sonny’s Auto Repair.Services: Steering & suspension repair
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November 2021 by Lola O
I was referred to this bodyshop and I did not regret my visit.Mr Sonny is such an honest man.
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July 2021 by Kevin H
What an incredible experience!! Sonny and his team take great pride in their service and it SHOWS! I recently had my front windshield replaced here, and we ran into an issue but Sonny was quick to have this taken cared of for me.Sonny goes the extra mile for his customers and ensure that they are satisfied. I am very happy with their service and would definitely recommend checking them out!
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May 2021 by dylan “Pezzy” Gaspard
Mr Sunny always gets my cars right no matter what
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March 2021 by Nhi Bauer
Sonny's shop is further in, past the gates and not the lime green building.Uses Mobil 1 advanced full synthetic oil, affordable service, and got my brakes done for a very fair price. Got my car feeling like new again! I've been to many shops and Sonny is by far, the most honest owner and mechanic I've ever met.
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March 2021 by Ebony Moreno
I love Sonny T Auto they are the best and efficient. I've been going to there for years. The owner Sonny is very nice and does great great work. Prices are great and reasonable
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January 2021 by Jo P.
DO NOT COME HERE. LAZY mechanics. Please do not get the two mechanic shop mixed up.FAST MECHANIC is great. SONNY T (the one where you enter into the metal fence is NOT).The positive reviews here are probably for fast mechanic. The one shown on this picture.Sonny T is the one inside the gate. Ppl there only care about money.
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January 2021 by Spicy Red
Mr. Sonny is the best & when you come here he takes care of you like family. Got my vehicle fixed and paint job done in time.5/5 BEST AUTO-REPAIR SHOP IN HTOWN
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January 2021 by savage life
Not sure why I take my vehicles to him to fix one problem and more problems follows behind it after I leave the shop, that's not only the problem it's him price gauging people. He's overpriced for simple fixes and cheap parts I wouldn't recommend anyone going to him during this pandemic. I understand we all have to feed our families but overcharging people for a simple fix is not what it should be before bringing your car to him you should reconsider