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September 2022 by John Benson (Benson IP)
I hired these guys to move all my "big" furniture from one house to another about 200 miles away. They were excellent! Thomas, Vanh (??) & Antonio. They showed up on time and went to work. The were very efficient with a can-do attitude. They never complained once and even offered to move things I had not put on the list. I was amazed also that Thomas could back this 36-ft trailer down my long country driveway. It was earlier this month on one of the hottest days of the year, but these guys never missed a beat. I highly recommend them.
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August 2021 by H Ortega
Truck license plate #99641X2 was driving unsafely through Santa Ana, CA almost clipping a motorcycle that was turning right, but had stopped for a pedestrian to cross the intersection. To make matters worse, a bottle was thrown out of the passenger side of the truck onto a gravel area of the sidewalk on Poinsettia St. approaching 6th street. Irresponsible, bullish driving and handling of trash!
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November 2019 by Megan Astleford
I am a property manager and as a courtesy, we let movers use our back gate. If they block a resident, they have to stop and let them out. The crew that was here today were rude and made a resident wait. I was shocked to see the guys response, very disrespectful. If they come again, they get to walk around the building to the street.
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December 2016 by John S.
I will recommend this company to anyone who needs to move. We have always used movers when needed and we were worried that since they charge by the hour, they would take their time. But that was not the case. They were quick, efficient and careful. They even assembled the furniture when needed. I can't say enough good things about them. AND it was affordable and they didn't try and surprise us with hidden charges. I'm only giving 5 stars because I don't have the option of giving more. Love love love them.
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October 2016 by Gregory C.
First, let me say that the crew was really great. Hard workers, respectful & careful. The problem is with the owner of this company (Adam)! Make sure you settle any outstanding issue, such as broken or damaged items. He'll take your money; take your damaged items to "fix and return them"......and you'll never hear from him or his company again! I've called and emailed, and left messages with his staff, for almost three months....NOTHING back! I now have a 42" Plasma TV that's unusable because they cook the stand to repair (among other things). Can't hang where we need it; so there it sits....propped up against the wall, unusable. I gave him plenty of chances and warned him that I'd write a negative review! Additionally, Adam personally came to estimate our move; and then the day of the move, we ran out of space on the 2-trucks he sent. Took another entire day, and then he tried to charge me the full day "truck charge" for the third truck, which would not have been necessary if he'd have sent the two large trucks necessary on the first day. This was a relatively expensive move, well over $4,000; you'd think he'd care enough to follow-up!
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August 2016 by John Benson
I hired these guys to move all my "big" furniture from one house to another about 200 miles away. They were excellent! Thomas, Vanh (??) & Antonio. They showed up on time and went to work. The were very efficient with a can-do attitude. They never complained once and even offered to move things I had not put on the list. I was amazed also that Thomas could back this 36-ft trailer down my long country driveway. It was earlier this month on one of the hottest days of the year, but these guys never missed a beat. I highly recommend them.
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July 2016 by LaToya Prentice
I used southland movers to move me from an apartment to a storage unit. The movers very prompt and efficient. I will definitely use them again on my next move.
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July 2016 by Matthew Gibson
I used Southland movers this past Friday, and they did a very good job. They worked diligently in hot weather and handled all my things with care. I had reserved them from 8-10 in the morning and they arrived at 7:50 and started working. The only problem that I had with them was that at the end of the move, they changed the begin time from 7:50 to 7:30 so that they could charge me that extra half hour. I didn't point out the change when it happened because it wasn't enough money to start an argument over. I had tipped both of the movers $20 each and I also let one of the movers have an old dresser that I had planned on getting rid of. I am appreciative of the work they did, but when I saw that they changed the beginning time, it left a bad taste in my mouth.
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April 2016 by Erika Mahoney
We were very pleased with Southland movers and would definitely hire them again. Very careful with our things and had us moved out and in in 2 hours. Plus their prices can't be beat! I'm not sure what the other reviews are talking about with poor customer service...everyone I spoke to over the phone and in person was very polite and professional. We even had to move the date of our move at the last minute and it was no problem.
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August 2015 by Fanbo Z.
Get away from this company if you can! I wish I could gave them 0 stars! Positives: The price is reasonable. I found a deal from Angie's list which are around 170 dollars for 2 crew 2 hours. It's a good rate from what I've found. Crews are friendly although they were not on time. Cons: Poor on-time performance and WORST customer service! I reserved time between a 2 pm to 6 pm window. I wanted them to arrive between 3-5 but this was the only option available online. On the moving day, I received a call from them at 11:30 saying they would come now. I told them that I reserved from 2:6 and asked whether they can make it between 3-5 since that was the best time for me. They promised but it turned out that being on time is too difficult for them. They were almost late even for the original time. They barely made it before 6. The moving process is OK which I will give credit for. OK I understand that the nature of moving, you will never know how much time you need. That was totally fine with me. But later I found that my 60' TV screen was cracked. I contacted Southland movers and let them know the situation. First was a gentleman, he asked for the picture of the TV and model number. And sadly no feedback from him anymore. I called them again 3 or 4 days later and I was told by a lady that the claim manager Adam would not come back until one and half week later. Finally Adam came back and came on the next day to take a look at the TV. The most ridiculous story happen when he came. He said it was most impossible to get that covered ONLY because it was me that put the TV in the box. He was implying that I damage the TV during packing because if the TV was cracked during moving the box would be cracked also. He called the crack in the screen not a "physical damage". I don't know where that conclusion came from but from physics common sense it is not true at all. I was pissed and told him I can easily brake the TV without braking the box and I can show him and brake my new TV right now if he like. He backed up and told me it's only his guess. After that day, I never heard back from Southland Movers. I emailed twice, no respond. Personally I am really fine whether I can get anything from them. I told my girlfriend even if I get nothing it is still ok, it was just bad luck. But the way how Adam talked to me is really unacceptable.
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March 2015 by Traveria T.
I used Southland Movers for a second time for my recent move and just like the first time, which was about 4 years ago, they did not disappoint. When I called to schedule my move the employee who assisted me was very nice and answered all my questions. They were able to get me scheduled within the time frame I needed, which I was very grateful for being that I called less than a week before my move date. The movers were scheduled to come on a Monday and the day before, they called me to re confirm all the moving details to ensure everything was correct. I was assigned a 2 man crew at a rate of $205.00 for the first 2 hours and $65 per hour after that. I was told they would arrive between 8AM-9AM. They arrived at 9AM on the dot. Upon their arrival, I was greeted by George and Raoul who were both very nice. George assessed my place to get an idea of where they needed to get started and after going over the plan with me, they quickly began. They were very careful with my things, which I could certainly appreciate. They use blankets and plastic wrap when moving your furniture and other delicate items. What I absolutely LOVE the most about this company is they have wardrobe boxes. BIG round of applause for the wardrobe boxes! They were a lifesaver when it came to moving my clothes. I was able to keep everything on the hangers and just load them onto the racks which were inside the boxes. The movers then loaded the boxes on the truck when I got done. When I got to my new place, all I had to do was take my clothes off the box racks and hang them up in my new closet- easy breezy! Quick tip- if you have a lot of clothes, make sure you request for them to bring extras. So thankful they brought extras for me! Another tip- if you have any type of furniture with jewelry in it that needs to be transported, they will not move it which is why I took away one star. I have an Armoire and another jewelry holder piece that I was expecting them to load on the truck but George told me they don't move those kinds of items, as they don't want to be held liable for jewelry that could possibly get lost during the move. That's understandable but I was caught off guard and was left looking like "how am I supposed to get this moved though?" Luckily, George and Raoul were able to place the 2 pieces in my car (thank God it fit!) and took it out for me when we got to the new place. As far as timing, they seemed a little slow moving my stuff out of my old place, but seemed quicker moving everything into the new place. The move started at 9AM and they got done around 12:30ish, which I guess was decent considering we only had to travel about 7 miles from the old place to my new place. I'm sure had there been 3 guys they would've gotten it done faster. Overall, I was pleased for a second time. From their website to their employees, Southland presents itself to be very professional and you get just that when they show up to your doorstep. On their website you can see where they are a BBB accredited business and have an A+ rating- that alone speaks volumes. When it comes to my personal belongings being moved around, I want "the best" and Southland Movers have once again proven themselves to be just that!
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January 2015 by Amy Lewis
We were super happy with our move from scheduling to completion. I found the office staff to be very professional and well qualified and extremely willing to help with questions. I felt informed and confident that my move was going to go well. My movers were polite and professional! They were both very nice guys and were fast and efficient, but also attentive to every detail. They took great care of our belongings, being sure to meticulously wrap pictures, mirrors and furniture and to pack it carefully on the truck to minimize any risk of damage. We had zero damage! I loved the experience we had with Southland and will most definitely use them on our next move. Highly Recommend
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January 2015 by Jessica S.
These guys helped me move yesterday, and I was very pleased. It was my second time using them after a friend recommended them. They took care of my stuff and were friendly and pretty quick. They had wardrobe boxes for me to use and their own big boxes for little items to move them more quickly. The truck actually had a mechanical problem at my storage unit, but we were sent a new truck and had everything transferred in just over an hour. They apologized, (said they had checked everything before leaving), didn't charge me for the lost time, and gave me a discount for the inconvenience. I feel like they did the right thing and I would recommend them and use them again myself.
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December 2014 by Rob S.
I have now used Southland Movers 3 times and will never use anyone else. The pricing is very fair and the 5 man crew worked harder than any other moving company I have used in the past. They even rolled out flooring in the new house so nothing would be damaged. Carlos was the foreman and did an outstanding job.
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December 2014 by Linda W.
Was referred to them for moving and setting up my pool table. Very punctual and professional. Will use again.
