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November 2023 by D T. F.
Wonderful place to pamper yourself. I go here for special facials by Roxanna. Quit, peaceful and the service is exceptional! I visited the restraint on the third floor of Nordstrom. What a special treat, Jerell is a superb chef.
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November 2023 by Xihao Hu
Spa facility might not be the most modern and chic, but the signature massage I got was great. Jorge's service from start to finish was impeccable.
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August 2023 by nancy padilla
The ladies here are so kind and talented. Roxanna has been doing my facials for years and I’m always thrilled with the results. She makes me feel so comfortable there. Lilly is so talented and caring she makes my nails look amazing!
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August 2023 by Tashi N
The place has really gone downhill. Been coming here for 15 years off and on and they have not updated a chair, carpet or any rooms at all... the service has def. gone downhill. No wonder earlier you couldn't get an appt. unless you booked 2 days in advance, and now there are multiple available same day.On a recent trip, where I paid $185 for a 60 minute very mediocre massage, a 15% tip on the service got me glares from the receptionist with a comment, "Oh is this it?" It was a long time coming but yeah, they just lost all my future business.
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November 2022 by Kate W.
I'm in Houston for a business trip and wanted to treat myself to a pedicure after a long day of working on my feet. Since I'm unfamiliar with the area, I decided to make an appointment with Spa Nordstrom since I know Nordstrom has excellent service. I'm so glad I did! Spa Nordstrom is a little oasis of peace and quiet inside the busy Galleria Mall. I checked in and was taken back for my service immediately and offered a beverage. Lili did an excellent job on my pedicure. She had great attention to detail and made an effort to make sure I had a wonderful experience. Nooshi working on the front desk was also wonderful. She handled a difficult customer situation while I was in the spa with grace and poise. When I went to check out she was so welcoming and friendly. Thank you, Nooshi and Lili for making my experience such a wonderful one.
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October 2022 by Sarah Ortiz
Clean, calming, and professional. I enjoy my time there and send family members there too
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July 2022 by Vanessa H.
I have been coming here for years. The staff is incredible! Especially Roxanna (esthetician). Everything is clean and lovely and I always have a fantastic experience. I highly recommend.
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May 2022 by John Salias
Older Gentleman in the shoes department was very nice and welcoming and helpful with the purchase of my wife’s Tory Burch sandals. We will definitely be back because of sales customer service people like him
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November 2021 by Pam Daly
Love this spa. I always try to visit whenever I'm in Houston!
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September 2021 by Sandra Guevara
The clothes have good quality and are affordable. The restrooms were clean. Costumer service excellent.
