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March 2024 by Chera Cole
We needed a post-op shoe for our daughter today and didn't have time to wait on ordering online. Quick Google search and we found Spring Branch Medical Supply in Houston. It was well worth the drive. Both gentlemen who helped us were patient and professional. Faisal checked us out and made sure we were taken care of. We'll definitely come back in the future!
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February 2024 by Deanna Wexler
This place is amazing! Everyone that works her is very kind and knowledgeable. They will go out of their way to make sure you get what you need. 6 months ago, I had a medical emergency and ended up needing medical supplies on an ongping basis. I was clueless about it all. They were my saving grace. I will be a forever customer!
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February 2024 by Cheryle Ayers
I have been getting my ostmny supplies from them for over 3 years now and they are so very kind and nice very understanding and willing g to go above and beyond to help you. I call them to get my bags to be picked up by a family member and they are ready when they get there.
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November 2023 by Kenny Silva
Mr. Shepherd recently informed my community of all the services and options that they provide, and he's been extremely professional and ready to help whenever it is needed!
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November 2023 by Ed Blair
The staff has always been very helpful in assisting in the selection of the appropriate supplies that I have needed for the care of my wife's health conditions. They have taken the time to discuss alternatives where available so that I could choose based on solid information. In the purchase process for buying a gate belt, the pros and cons of a basic belt versus a padded belt was discussed. Given that information, I bought the more expensive item and am so very glad I did because it was more than worth the price difference. They have also taken the time to discuss items that I am considering as future purchases without any pressure to buy now. With their wide selection and good service, I go out of my way to shop there.
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November 2023 by Carole Barela
I assist someone who has used Spring Branch Medical Supply for many many years and has purchased many products. Her mother and father both purchased from SBMS as well. SBMS is very knowledgeable and has an extremely accommodating professional staff. We purchased LiteRider Envy scooter and an Escape Rollator and, as always, we feel confident we have been given the best service and quality products.
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October 2023 by Megan Goodbeer
I truly appreciate the way Faisal helped my mom today. She has horrible arthritis and was in need of relief, he provided not only products but real world experience to serve her needs. It’s rare these days to find people who are willing to go above and beyond to give you the best service possible. Spring Branch Med Supply has a faithful customer.
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October 2023 by toby green
Do not hesitate to call spring Branch ? the customer service that you will receive is outstanding a young lady by the name of Crystal was amazing from the minute I called her, and throughout the process! Not to mention the professionalism of her technicians that she will send out to have any of your medical equipment fixed or replaced. Quick example, my brother's medical bed lost power, Crystal immediately dispatched a technician by the name of Majeed, this gentleman was very professional very prompt and his timing was immaculate he notified me prior to arrival and stayed in constant communication with me since I am far away out of state. They gave me a very fair quote and got the part for the bed ordered immediately immediately express delivery
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September 2023 by Paradox Infinity
My family and I have used this store several different times for knee scooter rentals and home health care supplies. The employees are all incredibly helpful and friendly each time I’ve been there. Highly recommended store inventory and employees.
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July 2023 by Allison Connally
When planning for my husband’s surgery recovery in Spring 2023, Spring Branch Medical Supply was so helpful and delivered equipment in record time. When my mother-in-law broke her ankle and became immediately immobile, we called Spring Branch Medical Supply right away for advice on how to equip her to heal in her home. Shepherd was incredibly supportive and offered invaluable advice on how to best care for her and ensure her safety and independence during her recovery. He is just wonderful. We would and will recommend this incredible Spring Branch resource to anyone needing medical supplies to care for a loved one.
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April 2023 by Carlos Puckerin
My son fractured his ankle and this was the only store with a boot in stock in his toddler size. Crystal was super helpful and attentive she even helped to put the boot on. Store is well stocked, very organized and clean. Had a great experience here.
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March 2023 by Diana Chavez
The customer service is phenomenal. We haven’t made a purchase just get but I have spoken to 3 different people and they have all been so kind. The store is clean and there is a diverse range of inventory. Shepard and Krystal are the two names I got from people that were kind to speak to!
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February 2023 by Lyshunda Harrell-Gulley
Stephen tighten my mom's walker with a smile while we waited. He was very helpful, he made us feel comfortable and didn't charge her a fee. Very pleasant the entire visit. Thank you Stephen you rock
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November 2022 by R Clark
I have to come here about once a year to get something for my mom and I have for the past 10 years. For 10 years they have been consistently for that entire time. They are helpful, kind, knowledgeable and go the extra mile. When I had to buy a new walker, they offered to change the skids I bought. So nice! I highly recommend this place!!
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November 2022 by Robby
That store has been around a very long time. Its a great place to get what you need for medical/handicap-related stuff. A lady I dated many years ago was a LVN, and she had bought some outfits to wear at work (and some come with pretty cool designs).
