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December 2023 by Johinnes Padilla
Visit the location for an eye exam and new lenses. Mrs Vanity took good care of me. I went in without an appointment and got my new prescription. The place is very clean and organized. They also have many styles of glasses and payment options. The process was simple and fast. I really liked the exceptional service, prices and friendliness.
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November 2023 by John Summers
I went there yesterday and they were so nice to there customer
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October 2023 by daisy vasquez
Horrible services don’t know how they have a 4. Very unprofessional please go somewhere else. Customer service needs to really improve.
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September 2023 by Stefany Rico
From the moment I walked in, I was greeted with a smiling face and was quickly assisted. Special shoutout to Aeriale for patiently helping me find the perfect pair of glasses. I definitely would recommend this place to anyone!
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August 2023 by Ashley Irving
Aeriale was very helpful in helping me get my eye exam and finding the perfect pair of glasses. Thanks My Eye Lab. I will be coming back here for many years to come.
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July 2023 by Timothy Wamget Sr
Staff was awesome however it almost a month still have not received my glasses
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January 2023 by Ramon Pickrom
I was seen at the Wallisville location and this location is by far the best optometry office I’ve visited in quite a while. The staff members, specifically Stephanie and Diana, were professional and friendly, the doctor is laid back yet works quickly. Not to mention, their workplace is always neat and clean. I’ve already recommended my friends and family from my last time.
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January 2023 by Just Me
I hate to day this but DON'T GO. The physical staff you see there is very sweet and professional but their virtual Chuck E Cheese people are not accurate. You will do better going to Party City and asking them to give you an eye exam or just do even greater and go somewhere else where there is a real optometrist present to thoroughly give you the proper eye exam. Once again their physical staff is phenomenal those virtual toy store people orchestrating the eye exam WILL FAIL YOU.
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January 2023 by Gerardo Salinas
I would definitely recommend my eyelab, we had a great experience. Very professional & fast service. Very happy with my glasses, ask for Stephanie when you visit this store, loved her customer service.
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January 2023 by Archie Henry
Nice glasses but youll have to replace the lenses every couple of months the lense quality is way too low for the price and the virtual eye test is obviously to minimize cost and maximize profit. They also got my order wrong 3 times and took way longer than what i was told when i paid to recieve the "correct" product. Dont waste your fiat currency on this scam.
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January 2023 by Daisy Pagne
Stephanie who is the Store Manager is very professional and quite efficient!My eye exam went very smoothly and I'd like to mention also Diane who was working with her at that time.The Ophthalmologist was also good and professional!I highly recommended this Eye place!
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January 2023 by TX Nat
Absolutely amazing service. Very friendly and extremely helpful. They even went the extra mile by trying to entertain my 3 year old with some cartoons.
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January 2023 by Ana Torres
Great customer service. The lady that helped us out, Diana, was a good help. She was able to explain everything to my mom who only speaks Spanish. She answered all of our questions, leaving no doubts, she also let us now all the promotions they had, helped us fill out applications, and helped my mom find the perfect pair of eyeglasses.
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January 2023 by patricia nava
Great location, very friendly and knowledgeable staff that didn't leave me feeling pressured into buying unnecessary or unneeded options. Diana was amazing, and helped me get my glasses at a great price even without insurance and helped set up a very affordable payment plan. All around a great experience.
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April 2022 by Stefanie C.
Oh my freaking gosh!!!!!!! I went there and didn't see a doctor it was "through video" they gave me 9 UNITS basically of astigmatism I went to another doctor and he was trying to describe it to me so he said basically they gave you a strong astigmatism and yours is very light it's not even bad. I paid like $600-$700 there and both my glasses suck I can't see at all. This is why you don't go to chains like this. It's pure BOLOGNA!!!!! If you like to waste money perfect place to go
