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October 2023 by Trish K
First inside shopping g experience 10/13/23 and it wasn't pleasant. The inside clerk is rude and not helpful. I had to request a receipt for my transaction.I usually only pump gas & maybe do the car wash. Today I paid for the $12 car wash at the pump, pulled over there and the car wash was CLOSED. I went back inside to request a refund, first thing out the guy's mouth... 'We don't do refunds for car wash'. I had to reiterate that that the car wash was closed. He then told me he doesn't know anything about that and I had to wait for the manager to return inside. Minutes passed by and eventually manager comes in. He makes me wait longer while he goes to 'investigate' and comes back to tell me that I can return tomorrow for a car wash. Sir, I just want my money back which he eventually did but I probably won't return inside again.
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June 2023 by Denise M
I reported them to shell. I am a long time fuel rewards member and this station makes shell look bad.
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June 2023 by Denise Mendoza
I reported them to shell. I am a long time fuel rewards member and this station makes shell look bad.